Call Centre Sales Advisor
4 weeks ago
**About us**
Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive.
Our work environment includes:
- Modern office setting
- Casual work attire
- Safe work environment
- On-the-job training
Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service/Sales team in Liverpool. The Call Center Representative will be responsible for building and maintaining relationships with new customers and working with the sales team to achieve company goals.
**Requirements**:
- **No experience needed**:
- Ability to work in a fast paced environment, prioritize multiple tasks, and meet deadlines
- Excellent verbal and written communication skills
- Ability to work overtime as needed
- Ability to multi-task, prioritize, and manage time effectively
- Basic computer knowledge required
- Ability to work in a fast paced environment, prioritize multiple tasks, and manage time effectively
**Responsibilities**
**Serve as the main contact for customer inquiries in a fast-paced environment**
- Assist sales team with project and customer support needs as needed
- Act as the primary point of contact for customer support for product training needs (when needed)
- Build rapport with new and existing customers over the phone
- Communicate with customers regarding order status, product features, and pricing
- Respond to customer complaints in a timely manner
Immediate Start date.
**Salary**: £24,855.00-£25,156.00 per year
**Benefits**:
- Canteen
- Company events
- Employee mentoring programme
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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