Customer Service Advisor

3 weeks ago


Bristol, United Kingdom Alexander Mann Solutions Full time

_Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _

We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows brands. Can you help us to make it possible?

This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.

**Location**:
Bristol Canons House, BS1 5LL

*Opportunity for hybrid working after completing training

**Start Date**:

- 16th January
- 30th January

**Pay Rate**: £12.08 per hour.

**Shift Pattern**: Full Time - 35 hours per week Monday - Friday 8am - 6pm

**KEY RESPONSIBILITIES**:

- Manage inbound customer calls relating to their accounts and products, keeping it simple and making it easier to do business
- Complete telephony, digital and admin-based tasks to service customer queries
- Take ownership of customer problems, solving them at first point of contact and escalate when required
- Take ownership of personal development and training, through regular review of performance against business objectives, and take responsibility for self-development
- Contribute to an environment where colleagues want to work, and customers feel valued

**SKILLS**:

- Good communication - oral and written
- Embrace 'in the moment' coaching to develop your skills and knowledge
- A great attitude towards providing an excellent level of customer service which exceeds customer expectations.
- Adaptable to change and willing to embrace new ideas
- Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines
- **There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 10-week training programme.**_

**WHAT’S IN IT FOR YOU?**
- 10 weeks fully paid training
- Great rates of pay, including pay progression
- Opportunity for potential extension or a permanent position
- The opportunity to work with some of the most influential and experienced managers in the banking industry

**About our Cannons House site...**

With a passion for charity fundraising equal to the development of our colleagues careers this modern site also has the following facilities:

- _A canteen serving breakfast and lunch_
- _Kitchenette areas on floors with fridges, microwaves and tea & coffee facilities_
- _Free (bookable) car parking (often but not always available) as well as a bicycle parking area_
- _IT Tech Bar_
- _First Aid Room_
- _Great transport links_
- _Close to town centre amenities_

**Are you interested in this opportunity?**

ACV00557

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £12.08 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Bristol, United Kingdom CitySprint Full time

    **Customer Service Advisor | Bristol | Permanent** **Salary: £24,000** **Hours: 40 hours per week, 9 hour shifts (with one hour lunch break), between 7am - 11pm** CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. **Through regular investment in our...


  • Bristol, United Kingdom Brook Street Full time

    **Salary: £23,000 - £25,000** **Location: Avonmouth** **Type: Hybrid working once you have completed your training** **Working Hours: Mon-Fri, 9am-5:30pm (1 hour lunch)** Brook Street are delighted to be assisting an established global logistics organisation with their latest Customer Services Advisor vacancy. Their customers are at the very heart of...


  • Bristol, United Kingdom Wisteria Talent Full time

    We are currently partnering with a franchised dealership in East Bristol, to find a highly motivated and customer-focused Service Advisor to join their team. If you are passionate about cars and providing exceptional customer service, this is the perfect opportunity for you to excel in a dynamic and thriving environment. **The role**: As a Service Advisor,...


  • Bristol, United Kingdom Pertemps Bristol Commercial Full time

    I am looking for a Customer Service Advisor £21,500 to join a well-respected Tool Supplier based in Avonmouth. **Contract** - Fulltime, Permanent Position, Monday to Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm **Salary**: - £21,500 **Main Duties of the Customer Service Advisor will include**: - Reporting to the Branch Manager, the Customer Service...


  • Bristol, United Kingdom Adecco UK Full time

    **Customer Service Advisor Wanted South Bristol!** **Salary: £24,000p.a** **Working Hours: Between 7AM and 11PM (5 days out of 7)** **Immediate Start!** **Permanent** Adecco are currently recruiting for customer service advisors on behalf of our client based in South Bristol! Our client are looking for someone on a permanent basis with an immediate...


  • Bristol, United Kingdom Page Personnel Full time

    Hybrid working available after training - 8am-5pm, Monday to Friday role **About Our Client**: You will join a Supplier Support team which is a diverse and supportive team who work as part of the NHS Share Business Services. If you have a passion for delivering customer service excellence, work well in a fast paced environment and a resilient personality...


  • Bristol, United Kingdom Page Personnel - UK Full time

    Hybrid working available after training - 8am-5pm, Monday to Friday role **About Our Client**: You will join a Supplier Support team which is a diverse and supportive team who work as part of the NHS Share Business Services. If you have a passion for delivering customer service excellence, work well in a fast paced environment and a resilient personality...


  • Bristol, United Kingdom Page Personnel - UK Full time

    Hybrid working available after training - 9am-5pm, Monday to Friday role **About Our Client**: You will join a Supplier Support team which is a diverse and supportive team who work as part of the NHS Share Business Services. If you have a passion for delivering customer service excellence, work well in a fast paced environment and a resilient personality...


  • Bristol, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service Advisor** Are you a confident and motivated individual looking to join a market leading business offering a fantastic working environment? Due to continued growth, our client are looking to strengthen their team to help provide the best possible support to both customers and colleagues in this varied and interesting role. **As a...


  • Bristol, United Kingdom Resolve Recruitment Services Full time

    **Customer Service Advisor, Central Bristol** Resolve Recruitment are proud to be working with one of the most successful Student Accommodation Sites. Due to continued growth, our client seek an experienced Customer Service Advisor to join their team on a part time basis. **Overview**: Work as part of a team to provide day-to-day management of the property...


  • Bristol, United Kingdom Bridge of Hope Full time

    ** Job Title**: Customer Service Advisor (Temporary) **Location**:Bristol (In-office) **Duration**: 4-6 weeks (Full-time) **Hourly Rate**: £12.30 We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Advisor on a temporary basis. In this role, you will be responsible for providing high-quality assistance to our...


  • Bristol, United Kingdom Energy house Full time

    Customer Service Advisor Required The key responsibilities will include, but not be limited to: - Communicating face to face or via telephone to deliver a funding allowance to help update their properties - Engaging with existing customers - Promoting company services and extras - Booking appointments and filing customer reports - Arranging and booking in...


  • Bristol, United Kingdom Alfred Recruitment LLP Full time

    Are you looking to kickstart your career in Financial Services? Then how about joining a business that not only invests in their customers, but also invests in you and your professional growth. Our clients have spent more than 40 years establishing themselves as the UK’s Number 1 Investment platform. To achieve this, they have created a workplace like no...


  • Bristol, United Kingdom The Curve Group Full time

    Do you have a passion for customer service? Is putting your customers’ needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. **Permanent Role** **Hours**: 37.5 hours per week. 9am-5pm Monday to Friday, 9am-1pm on Saturdays. Saturday working will be 1 in...


  • Bristol, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is an established buisness based in bristol. They uphold a strong reputation for quality and innovation while striving to make a positive difference in the UK. Job Description Manage patient records and coordinate appointments. Handle customer inquiries and complaints professionally and promptly. Maintain a high level of...


  • Bristol, United Kingdom Adecco Full time

    **Customer Service Advisor Wanted South Bristol!** **Pay Rate: £12.11 per hour (£25,000 per year equivalent)** **Working Hours: Flexible Shifts Between 7:00 AM and 11:00 PM (5 Days Out of 7)** **Immediate Start!** **Temporary-to-Permanent Opportunity** Adecco is excited to announce a fantastic opportunity for Customer Service Advisors in South Bristol...


  • Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Our client, who are global leaders in the Automotive industry, are looking for Customer Service professionals to join their team on a permanent, full-time basis. - **Salary - £21,000 - £23,000 per annum (depending on experience) Hours - 37.5 hours per week, Monday to Friday Location - Northeast Bristol, modern open-plan offices (office-based role) Onsite...


  • Bristol, United Kingdom Pertemps Bristol Commercial Full time

    I am looking for a Trainee Customer Service Advisor £21,500 to join a well-respected Tool Supplier based in Avonmouth. **Contract** - Fulltime, Permanent Position, Monday to Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm Salary - £21,500 **Main Duties of the Trainee Customer Service Advisor will include**: - Reporting to the Branch Manager, the Customer...


  • Bristol, United Kingdom Student Castle Property Management Services Limited Full time

    Capitol Students provide a home away from home for students from all around the world, lending a space to study, meet and socialise. Our passion is to provide for students whilst making a difference. We handle the distractions so our students can focus ongetting the most out of their university experience. We are recruiting for a Customer Service Advisor to...


  • Bristol, United Kingdom Adecco UK Full time

    **Customer Service Advisor Wanted South Bristol!** **Salary: £11.54phr (£24,000p.a)** **Working Hours: Between 7AM and 11PM (5 days our of 7)** **Immediate Start!** **Temp-Perm** Adecco Temp Benefits: - Eye care vouchers - Shopping discounts - Pensions - 24/7 Counselling **Duties**: - Arranging bookings - Inputting data - General customer...