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2 months ago
I am looking for a Trainee Customer Service Advisor £21,500 to join a well-respected Tool Supplier based in Avonmouth.
**Contract** - Fulltime, Permanent Position, Monday to Thursday 8:30am - 5:30pm, Friday 8:30am - 5:00pm
Salary - £21,500
**Main Duties of the Trainee Customer Service Advisor will include**:
- Reporting to the Branch Manager, the Customer Service Advisor undertakes work to support the branch
- Using the company computer systems to check stock, check progress on orders, look at customer accounts and deal with general enquiries
- Taking calls from existing and new customers to provide a helpful, professional services
- Serving customers who visit the trade counter to take orders, collect them from the stores and deal with payments
- Undertaking tele-sales activities, as requested by Branch Manager
**Other branch activities**:
- Keeping the warehouse and surrounding areas clean and tidy and reporting any health and safety issues
- Checking of goods received and preparation of any paperwork for goods for dispatch in accordance with company procedures
- Ensuring stock is kept tidy and stored in correct place
- Occasional delivery of goods to customers, in absence of Van Driver
- General administration e.g. filling, arranging meetings
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