Coordinator
2 days ago
**Coordinator - Aylesbury**
Pertemps Aylesbury is currently recruiting for Coordinators for our Customer Service client based in Aylesbury.
**Salary**:£21,000
**Hours**: 9am-5:30pm
**Duties**:
- Ensuring all tasks are completed within SLA
- Taking inbound calls from homeowners to arrange repairs
- Liaising with homeowners and engineers to book in appointment to carryout repairs
- Carrying out courtesy calls to homeowners to check that tradesman have attended and that they are satisfied with the works carried out
- Monitoring compliance and actioning any exceptions to compliance procedures
- Completing customer satisfaction questionnaires
- Updating all projects on internal system
- Monitoring all purchase orders and receipts
**Company Benefits**:
- Reward schemes
- 22 Holidays + 8 bank holidays
- Pension
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