Customer Service Advisor

3 months ago

Motherwell, United Kingdom Pendragon Full time

**Customer Service Advisor**

**Location: Ford Motherwell**

**Part Time**

**Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.**

Are you a confident customer service superstar who’s passionate about cars? If so, we have a great opportunity for you to join the team as a part-time Sell Your Car Advisor.

As a Sell Your Car Advisor, you will be the main point of contact in our dealership for customers wishing to sell their vehicles, guiding and assisting them through the Sell Your Car process. Your main focus will be to purchase vehicles from our customers who make an appointment to see you and always be on the lookout for new business and booking in new appointments.

**Requirements**:
So, what’s the deal?
- You’ll provide a hassle-free experience whilst guiding and assisting customers through the process and converting appointments into purchases;
- You’ll enjoy and be confident on the phone talking to our customers and enjoy working towards targets that give you the opportunity to earn more
- You’ll conduct thorough vehicle appraisals, liaising with our head office buying teams to gain accurate valuations before presenting this to the customer;
- You’ll maintain customer records, complete purchase paperwork and ensure vehicles are brought into stock correctly using our DMS (Dealership Management System);
- You’ll be self-motivated and build effective relationships internally and externally;
- You’ll be flexible to work part-time on a shift pattern, including working weekends.

What does it take to be successful?
- Be able to confidently engage and build relationships with our customers
- Be driven to succeed in a fast paced, target orientated business environment
- Have the ability to work with mínimal supervision
- Have experience in a process driven environment
- Great organisational and time keeping skills as well as experience using computer systems
- Have an excellent attention to detail

This position does require a full UK driving licence.

At Pendragon, Together, We’re Unstoppable:
Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.

Embrace the Gift of Movement:
We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential. Join us and seize the chance to make a real impact whilst embracing change and adapting to a world of endless possibilities.

Diversity is Our Strength:

  • Customer Service Advisor

    3 months ago

    Motherwell, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Ford Motherwell** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...

  • Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Evanshalshaw Ford Full time

    **Customer Service Advisor** **Location: Ford Motherwell (Weekend's Only)** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s...

  • Customer Service Field Advisor

    2 weeks ago

    Motherwell, North Lanarkshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Field Advisor", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key ResponsibilitiesProvide customer service...

  • Customer Service Field Advisor

    2 weeks ago

    Motherwell, North Lanarkshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Field Advisor", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a Field Advisor, you will be responsible for providing exceptional customer service and support to our clients in the field.Key ResponsibilitiesProvide customer service...

  • Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are recruiting for a Customer Service Advisor to work with a client based in Eurocentral Lanarkshire on a temporary basis. **Start Date**:ASAP **Contract Length**:End of October initially **Pay Rate**:£12.17 (plus shift allowance £14.48p/h) **Location**: Eurocentral, North Lanarkshire (ML1) **Hours**: Monday to Friday - shift...

  • Service Advisor

    3 months ago

    Motherwell, United Kingdom Evans Halshaw Ford Full time

    **Service Advisor** **Evans Halshaw Ford Motherwell** **Competitive salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Customer Service Advisor

    3 months ago

    Motherwell, United Kingdom Policy Expert Full time

    **The Opportunity** Customer Service Advisor Salary - £21,000 uplifted to £22,000 after 1 year. Hours - 8 hr shift - Monday to Friday - Weekend Availability ( Our office is open Monday - Friday 8am - 7.15pm and Saturday 9am - 1pm, so we have various shifts across these hours ) **Why Policy Expert?** Policy Expert launched in 2011 with a vision to...

  • Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Policy Expert Full time

    **The Opportunity** Customer Service Advisor Salary - £21,000 uplifted to £22,000 after 1 year. Hours - 8 hr shift - Monday to Friday - Weekend Availability ( Our office is open Monday - Friday 8am - 7.15pm and Saturday 9am - 1pm, so we have various shifts across these hours ) **Why Policy Expert?** Policy Expert launched in 2011 with a vision to...

  • Part Time Customer Service Advisor

    3 months ago

    Motherwell, United Kingdom KwikFit Full time

    **About us** Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit - whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for...

  • Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Policy Expert Full time

    **What we can offer** - Flexible recruitment process to suit your need - Excellent salary ( £23,000 - uplifted to £24,000 after 1 year ) - Lifestyle programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and free wellness, kids, and learning classes. - Referral Scheme - earn up to £1000 for...

  • Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Policy Expert Full time

    **The Opportunity** Customer Service Advisor Salary - £21,000 uplifted to £22,000 after 1 year. Hours - 8 hr shift - Monday to Friday - Weekend Availability ( Our office is open Monday - Friday 8am - 7.15pm and Saturday 9am - 1pm, so we have various shifts across these hours ) **Why Policy Expert?** Policy Expert launched in 2011 with a vision to...

  • Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Ascensos Full time

    **What we’re looking for** Working for our world-class retail client, you will be responsible for delivering exceptional customer service to their customers, ensuring a memorable shopping experience for all customers. Every day brings new challenges and excitement, and every customer interaction allows you to do what you do best: find solutions and...

  • Trainee Service Advisor

    3 months ago

    Motherwell, United Kingdom Arnold Clark Full time

    We’re recruiting for an enthusiastic Trainee Service Advisor to work our Arnold Clark Transport department based in Motherwell. **Hours** Full time, Monday - Thursday, 8.00am - 5.30pm and Friday 8.00am - 4.30pm. **About the role** Arnold Clark Service Advisors are responsible for delivering fantastic customer service for all our customers who bring...

  • Service Advisor

    4 months ago

    Motherwell, United Kingdom Lookers Plc Full time

    Overview: **Service Advisor** **Lanarkshire Land Rover** **Salary: basic £23,000-£26,000 + up to £4,800 bonus** Lookers Lanarkshire Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team. Along with the extensive knowledge and support from Dom, the general manager, you can look forward to on-going...

  • Service Advisor

    3 months ago

    Motherwell, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Motherwell About the role We are currently recruiting for a new Service Advisor to help us keep our Motherwell Motorstore branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. About the role Our Service...

  • Service Advisor

    4 months ago

    Motherwell, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Motherwell About the role We are currently recruiting for a new Service Advisor to help us keep our Motherwell Motorstore running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

  • Service Advisor

    4 months ago

    Motherwell, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Motherwell About the role We are currently recruiting for a Maternity Cover Service Advisor to help us keep our Motherwell Motorstore running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

  • Fashion Customer Service Advisor

    4 months ago

    Motherwell, United Kingdom Ascensos Full time

    **What we’re looking for** Are you a fashion enthusiast who loves making people happy? Do you enjoy helping others and providing top-class customer service? If so, we have the perfect opportunity for you! Working for our world-class retail client, you will be responsible for delivering exceptional customer service to their customers, ensuring a memorable...

  • Customer Service Representative

    2 weeks ago

    Motherwell, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and organized Customer Care Advisor to join our team on a part-time basis. As a Customer Care Advisor, you will be responsible for delivering outstanding customer service and ensuring that all customer enquiries are treated with the greatest possible care.Key ResponsibilitiesDeliver exceptional customer service...

  • Customer Service Representative

    2 weeks ago

    Motherwell, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and organized Customer Care Advisor to join our team on a part-time basis. As a Customer Care Advisor, you will be responsible for delivering outstanding customer service and ensuring that all customer enquiries are treated with the greatest possible care.Key ResponsibilitiesDeliver exceptional customer service...