Apprentice/trainee Parts Advisor

1 week ago

Carlisle, United Kingdom Wm. Armstrong Group Full time

**Apprentice/Trainee Parts Advisor - Longtown, Carlisle CA6 5LY**:
***:
Job Title:
Apprentice/Trainee Parts Advisor

Location

Longtown

Reports to:
Parts Manager

About The Company:
The Wm Armstrong’s Group is a well-established company with a strong presence in the North of England, Cumbria, Scottish Borders and Central Belt of Scotland. Our company ethos is all about placing our customers and colleagues at the heart of everything we do, and this has allowed the business to flourish over many years. We are well respected in the markets in which we operate, with an existing loyal customer base due to our passion for our customers. We have a well-diversified business portfolio operating in a number of market sectors and are a company in robust financial health. Due to recent Board decisions and changes we are embarking on a phase of significant growth over the next 3-5 years and are looking for enthusiastic and committed people to join us on our journey.

The Role:
The main purpose of the role will be to learn all aspects of the effective running of a parts department, supporting the Parts Supervisor as required. You will play a key role in the control of stock, with a significant part of your role to liaise with internal and external stakeholders providing a professional service in all aspects of a parts department function.

Remuneration & Hours:

- Monday to Friday, 40 hours per week with 30-minute unpaid break
- Work Saturday mornings on an agreed rota (paid as overtime)
- Core hours worked between 0800-1800
- £6.28 per hour
- 28 days holiday entitlement, including bank holidays
- Pension Scheme
- Medicash Health Scheme

Staff Responsibilities:
No direct responsibilities

Contacts:
Colleagues, Managers, Customers

Key Responsibilities:
Main Duties
- An appropriate apprenticeship qualification to be agreed, i.e., customer service, business administration.
- Provide prompt and courteous counter service for personnel calling in at the stores to collect items
- Respond to telephone calls in a prompt and courteous manner
- Issue parts to the workshop technicians, ensuring all paperwork is signed off correctly
- Ordering of parts as and when required
- Pick and pack orders ready for delivery to customers
- Updating supervisor with the pending parts status
- To ensure good inward process are followed and executed correctly, including but not limited to
- Ensure all parts are logged correctly
- Check and receipt of deliveries to the parts department
- Accurately receipt parts into stock from advice notes and invoices.
- To participate and support with stock control processes, ensuring stock is accurately and appropriately stored, with full traceability.
- To promote best practice in maintaining high levels of Customer Service
- You must comply with all health and safety rules and regulations regarding the health and safety of yourself and others who may be affected by your acts or omissions.
- Report any health and safety issue including accidents to self.
- Follow all site rules.
- You must comply with all relevant legislation.
- Undertake such other duties that are required from time to time commensurate with this position.
- Promote Wm. Armstrong in line with current company values, beliefs and branding.
- Skills/Knowledge
- Good GCSE Grades - Dependent on grades may depend on L2 or L3 Apprenticeship
- Good communication and interpersonal skills
- Professional telephone manner when dealing with internal colleagues and external suppliers.
- Self-motivated and able to work without close supervision.
- Ability to work under pressure, both individually and as part of a team.
- Good organisational skills
- Good numerical and analytical skills, including experience of spreadsheets and computer-based systems, including Microsoft products.
- Must be proficient in using Microsoft packages (Excel, Word, Outlook)

**Application Closing Date: TBC**

HR Department

Wm Armstrong Ltd

Townfoot

Longtown

CA6 5LY

  • Apprentice/trainee Parts Advisor

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Wm. Armstrong Group Full time

    Apprentice/Trainee Parts Advisor - Longtown, Carlisle CA6 5LY:***: Job Title:Apprentice/Trainee Parts AdvisorLocationLongtownReports to:Parts ManagerAbout The Company:The Wm Armstrong's Group is a well-established company with a strong presence in the North of England, Cumbria, Scottish Borders and Central Belt of Scotland. Our company ethos is all about...

  • Apprentice Parts Advisor

    4 weeks ago

    Carlisle, United Kingdom Dingbro Ltd Full time

    **What is an Apprenticeship?** Apprenticeships are work based training programmes designed around the needs of the business which leads to Nationally Recognised Qualifications. A mixture of on and off the job learning ensures that the apprentice learns the skills that work best for the business. Benefits that Apprentices bring to the business is increased...

  • Apprentice Parts Advisor

    2 weeks ago

    Carlisle, United Kingdom Dingbro Ltd Full time

    **What is an Apprenticeship?** Apprenticeships are work based training programmes designed around the needs of the business which leads to Nationally Recognised Qualifications. A mixture of on and off the job learning ensures that the apprentice learns the skills that work best for the business. Benefits that Apprentices bring to the business is increased...

  • Parts Advisor Apprentice

    4 weeks ago

    Carlisle, United Kingdom Lookers Plc Full time

    Overview: Lookers are proud to present our freshly valeted Apprenticeship Programme ‘Ignition’ You’ve heard it here first you won’t want to miss this one! Are you aged 16 or over and looking to kick-start your career firmly within the automotive industry? Have you recently left school and are ready to gets hands on with one of the top three motor...

  • Parts Advisor Trainee

    2 weeks ago

    Carlisle, United Kingdom Telford Automobiles Full time

    **Parts Advisor Trainee** TeamTelfords is looking for an energetic Parts Advisor trainee to join our team! We are a family ran business in the heart of Carlisle’s busiest business sector! We celebrate over 50 years in business excelling in customer service. Providing our amazing customers with tailored visits to find them their dream vehicle! We want to...

  • Apprentice Service Advisor

    4 weeks ago

    Carlisle, United Kingdom Audi Full time

    **Why should I choose Swansway for an Apprenticeship?**: Swansway is passionate about creating opportunities for developing talent into the motor industry, market leaders in what we do training and growing our own talent is one of our top priorities. We invest heavily in only the best training for our Apprentices to ensure in turn we give the best service to...

  • Service Advisor Apprentice

    4 weeks ago

    Carlisle, United Kingdom Lookers Plc Full time

    Overview: Lookers are proud to present our freshly valeted Apprenticeship Programme ‘Ignition’ You’ve heard it here first you won’t want to miss this one! Are you aged 16 or over and looking to kick-start your career firmly within the automotive industry? Have you recently left school and are ready to gets hands on with one of the top three motor...

  • Apprentice Aftersales Advisor

    1 month ago

    Carlisle, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...

  • Apprentice Aftersales Advisor

    2 weeks ago

    Carlisle, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey. **You will also receive**: - A...

  • Parts Retail Trainee

    4 weeks ago

    Carlisle, United Kingdom Rickerby Ltd Full time

    Trainee Parts/Retail Advisor: You will play an important role in supplying a wide variety of parts and retail items to our customers and workshops. Working in our busy parts department you will carry out a wide variety of duties including: ordering and warehousing incoming stock, assisting the Parts Manager with stock control, dealing with customers both...

  • Trainee Nursing Associate Apprentice

    2 weeks ago

    Carlisle, Cumbria, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    Are you looking to start an exciting and rewarding career as a Nursing Associate and have a passion for delivering high-quality care within an Inpatient Mental Health service?We are running our 13th cohort of Trainee Nursing Associate Apprentices, working in partnership The University of Central Lancashire (UCLAN) / The University of Cumbria.These posts are...

  • Trainee Pharmacy Advisor

    4 weeks ago

    Carlisle, United Kingdom Boots Full time

    Job Reference: 194151BR Carlisle, English Street Permanent Full-time **The hourly rate for this role is £10.00 - £10.59 depending on the location** **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the...

  • Apprentice Customer Service Advisor

    4 weeks ago

    Carlisle, United Kingdom Arnold Clark Full time

    About the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. You will also...

  • Apprentice Customer Service Advisor

    4 weeks ago

    Carlisle, United Kingdom Arnold Clark Full time

    About the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. You will also...

  • Apprentice Aftersales Advisor

    5 days ago

    Carlisle, United Kingdom Arnold Clark Full time

    We're recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor.As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey.You will also receive:A mentor to support...

  • Apprentice Aftersales Advisor

    4 days ago

    Carlisle, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.As an apprentice, you will work towards a Digital Application Support SCQF Level 6...

  • Apprentice Aftersales Advisor

    4 days ago

    Carlisle, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.As an apprentice, you will work towards a Digital Application Support SCQF Level 6...

  • Apprentice Aftersales Advisor

    5 days ago

    Carlisle, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor.As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey.You will also receive:A mentor to...

  • Apprentice Aftersales Advisor

    1 day ago

    Carlisle, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic aftersales department as an Apprentice Aftersales Customer Advisor.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.As an apprentice, you will work towards a Digital Application Support SCQF Level 6...

  • Apprentice Parts Advisor

    1 month ago

    Carlisle, United Kingdom Sytner Group Full time

    Sytner Group are delighted to be recruiting for a Parts Apprentice to support Mercedes-Benz of Carlisle. The successful candidate will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers.   The role will support a busy Parts department, which is pivotal to supplying the internal...