Bodyshop Service Advisor/claim Handler

2 weeks ago


Glasgow, United Kingdom Dentec Hillington Limited Full time

**Bodyshop Service Advisor/Claim Handler**

**40 hours per week**

**Monday to Friday - 8am to 5pm or 9am to 6pm**

**Every second Saturday (8am to 12pm)**

**£11 per hour**

**Plus Bonus**

We have a fantastic opportunity for an experienced Service Advisor/Claim Handler to join Scotland’s Number 1 Prestige Vehicle Accident Repairer in our State of the Art Bodyshop in Glasgow.

Key Duties;
- Reception duties
- Booking vehicles in for work to be carried out
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive impression of the organisation
- Informing customers of the progress of their vehicle
- Using computer packages including Autoflow management/job costing system, Word and Excel.
- Assisting other departments within the Bodyshop
- Adhoc administration duties

Key skills;
- Experience as a Service Advisor or in a similar role, ideally within the Automotive trade
- The ability to work independently in a busy, pressurised environment.
- Excellent communications skills and the ability to build strong relationships with customers
- Excellent IT skills
- Strong Team Player

At Dentec We Lead the Body Repair Industry into the 21st Century in Prestige Vehicle Body Repair. We Work in Partnership with The World’s Leading Motor Manufacturers and We Are Approved Repairers for Some of The UK’s Most Recognised Motor Insurance Providers.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Referral programme
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Service Advisor or similar: 2 years (preferred)
- Automotive industry: 2 years (preferred)
- Computer management/job costing packages e.g Autoflow: 1 year (preferred)
- Computer packages e.g Word, Excel: 2 years (preferred)

Work Location: In person



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