1st Line Support
3 weeks ago
**Customer Service - IT Support**
**9AM - 5:30PM, Monday to Friday**
**Location: Ascot**
Do you like working in a vibrant and lively office?
Are you an excellent team player?
Do you enjoy speaking to customers and delivering an excellent service everytime by troubleshooting and resolving issues?
Do you have a passion for IT/Technology?
We have an open vacancy for a 1st Line Support Agent at one of our largest clients and UK’s fastest growing monitor brand.
**Accountabilities & Responsibilities**
Taking ownership of customer technical enquiries
Assisting in maintaining cyber security on the IT estate of the company
Liase within the UK engineering team, manufacturers support team and internal team where necessary
Distributing internally of the latest documentation that is released by Japan and support the CEC technological requirements
Online product health checks for customers who have purchased services
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