Casualty & Property Handler

3 weeks ago

London, United Kingdom McLarens Global Full time

**The Opportunity**:
We currently have an exciting opportunity for a Casualty & Property Handler to join our TPA team based in London. This is a home-based role.

Reporting to the UK TPA Claims Manager you will be responsible for processing and investigating insurance claims relating to customers' General Liability and property policies.

**The Responsibility**:

- Handling of General and Property Liability claims as well as Third Party injury from the start to the settlement.
- Carry out investigations with the client to enable you to make the correct liability decision. Investigating the extent and validity of a claim and checking for any potentially fraudulent activity. You will coordinate services that may be required by the claimant following an accident or incident.
- Collecting relevant information and documentation in support of the claim and ensuring a record of this is kept updated within the system, including liaising with law firms to facilitate medical reports.
- Speaking to customers, third parties, lawyers, medical professionals and other relevant parties and advising them on any issues that may arise.
- Understanding medical terms and being able to read and translate medical reports.
- Liaising with adjusters, examiners and investigators to evaluate the insurance claim.
- Working with risk analysts, brokers, underwriters and other relevant parties to reach settlement.
- Ensuring a fair settlement and good customer service for the client
- Other ad hoc work as required.

**About you - Knowledge and Experience**:

- Knowledge of how building repairs must be organised and knowledge of the costs for reinstatement
- Experience handling and investigating Property & Injury claims and managing your own portfolio
- Knowledge of how the MOJ portal works, the key dates involved and how to manage stage 2 and 3 packs
- Knowledge of how to deal with a claim involving wage loss and the importance of having an up-to-date CRU certificate
- Good knowledge of water, flood and fire claims and an understanding of the claims function & lifecycle
- Knowledge of how to handle bodily injury claims and have experience handling claims through to litigation
- Strong communication skills and the ability to multi-task, set priorities, and manage time effectively
- Knowledge of Microsoft Office i.e., Word, Outlook, Excel
- Be able to build good working relationships with other professionals
- A good understanding of the legal system.

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