Customer Liaison Officer

2 weeks ago

Exeter, United Kingdom Kier Group Full time

We’re looking for **Customer Liaison Officer** to join our Utilities Team. Within this role, you can enjoy hybrid working, career progression opportunities, a matched pension scheme and even more.

**Location**: Our depots in Crownhill and Torquay

**Contract**: Fixed Term Contract - 6 Months (possibility of being extended)

**Responsibilities**

As a **Customer Liaison Officer**, you’ll be working within the South-West Water Team, supporting them in provide high quality drinking and waste water service throughout Cornwall, Devon, Bournemouth and small parts of Somerset.

Your day to day will include:

- be responsible for delivering and supporting others to achieve excellent customer service on behalf of South-West Water and Kier
- to ensure that our reputations for customer satisfaction are protected before, during and after delivery of works and any subsequent Regulatory measure or customer satisfaction score is impacted positively
- where necessary, take ownership where South-West Water Key Account Customers are affected by works or events
- proactively manage sensitive interactions - e.g. Planned Interruptions, Flooding of multiple properties

**What are we looking for?**

This role of Customer Liaison Officer is great for you if you have:

- Experience in a Customer Service environment
- Excellent communication skills and high standard of English, both verbal and written

**We’re proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs. Some of our favourites include**:

- new and enhanced family friendly policies, including eight weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, menopause guidance, and more
- professional subscription - you will get one professional subscription funded to support your professional development.
- pension - you will be able to join the Kier Retirement Savings Plan (KRSP)
- Kier rewards - You will have access to discounted shopping including restaurants, insurance companies, and supermarkets
- employee referral scheme - refer a friend or family member to work for Kier

And so much more You can read the full details of all of our benefits on our website.

**Who is Kier?**

As a leading UK infrastructure services, construction and property group, our purpose is to sustainably deliver construction and infrastructure services which are vital to the UK.

Our projects are those that support the local communities we work in, helping them thrive and progress. We take pride in bringing specialist knowledge, sector leading experience and fresh thinking to all that we do.

We are collaborative, trusted and focused, and we will empower you to achieve your career goals, and listen to your thoughts, ideas and challenges.

**Diversity and inclusion**

Making Kier a diverse and inclusive place to work is a huge priority for us. We’re proud of the steps we’ve taken so far, but we know we must always do more. Our employees are key in shaping Kier’s diversity and inclusion (D&I) initiatives, and our people have made a huge impact on how we work, by using their experiences to shape our policies and initiatives. You can see more about our D&I action plan here.

Closing Date: 30 June 2023

.

  • Customer Liaison Officer

    4 weeks ago

    Exeter, United Kingdom Kier Group Full time

    We’re looking for **Customer Liaison Officer** to join our Utilities Team. Within this role, you can enjoy hybrid working, career progression opportunities, a matched pension scheme and even more. **Location**: Our depots in Crownhill and Torquay **Contract**: Fixed Term Contract - 6 Months (possibility of being extended) **Responsibilities** As a...

  • Public Liaison Officer

    4 weeks ago

    Exeter, United Kingdom Kier Group Full time

    We're looking for a **Public Liaison Officer **to join our Bridgwater Tidal Barrier project in Somerset. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Bridgwater, Somerset **Contract**: Permanent **Salary**: Competitive _+ _benefits_ **Responsibilities** Kier is looking to...

  • Public Liaison Officer

    4 weeks ago

    Exeter, United Kingdom Kier Group Full time

    We're looking for a **Public Liaison Officer **to join our Bridgwater Tidal Barrier project in Somerset. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Bridgwater, Somerset **Contract**: Permanent **Salary**: Competitive _+ _benefits_ **Responsibilities** Kier is looking to...

  • Public Liaison Officer

    4 weeks ago

    Exeter, United Kingdom Kier Group Full time

    We're looking for a **Public Liaison Officer **to join our Bridgwater Tidal Barrier project in Somerset. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Bridgwater, Somerset **Contract**: Permanent **Salary**: Competitive _+ _benefits_ **Responsibilities** Kier is looking to...

  • Public Liaison Officer

    4 weeks ago

    Exeter, United Kingdom Kier Group Full time

    We're looking for a **Public Liasion Officer **to join our Arne Moors project in Poole, Dorset. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Poole, Dorset **Contract**: Permanent **Salary**: Competitive _+ _benefits_ **Responsibilities** Kier is looking to recruit a Public...

  • Customer Service Coordinator

    4 weeks ago

    Exeter, United Kingdom RGB Recruitment Full time

    Customer Service Coordinator/Administrator  Exeter outskirts Permanent  £27k - £28k  Do you want to work in a stunning location on the outskirt of Exeter close to good transport links? A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry! You will be working within the...

  • Customer Service Coordinator

    3 weeks ago

    Exeter, United Kingdom RGB Recruitment Full time

    Customer Service Coordinator/Administrator Exeter outskirtsPermanent £27k - £28k Do you want to work in a stunning location on the outskirt of Exeter close to good transport links?A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry!You will be working within the Customer...

  • Customer Service Coordinator

    4 weeks ago

    Exeter, United Kingdom Pertemps Network Group Full time

    **Customer Service Coordinator**: - 987400**£27,000 - £280,000 Per Annum** - Full Time**Permanent** **Exeter, Devon** **Customer Service And Call Centre** **Job Description**: - Customer Service Coordinator/Administrator - Exeter outskirts - Permanent - £27k - £28k - Do you want to work in a stunning location on the outskirt of Exeter close to good...

  • Customer Service Coordinator

    4 weeks ago

    Exeter, United Kingdom Pertemps TM Full time

    Customer Service Coordinator/Administrator Exeter outskirtsPermanent £27k - £28k Do you want to work in a stunning location on the outskirt of Exeter close to good transport links?A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry!You will be working within the Customer...

  • Customer Complaints Officer

    1 week ago

    Exeter, United Kingdom Bridge of Hope Full time

    We are currently working with a Local Authority who are looking for two complaints officers to work within the new Customer Experience team in Customer Access & Digital Services and to support the centralisation of the Directorate feedback process., - Be the first point of contact in relation to feedback to the Directorate, ensuring collation of information...

  • Customer Relations Officer

    4 weeks ago

    Exeter, United Kingdom Devon County Council Full time

    An exciting opportunity has arisen within Devon County Council's Customer Relations team for the post of Customer Relations Officer. The position sits in a busy team and is responsible for co-ordinating and facilitating responses to feedback received by the Council, primarily from the public and Members of Parliament. The post holder will be a first point of...

  • Performance Analysis Support Officer

    4 weeks ago

    Exeter, United Kingdom Adecco UK Full time

    We are currently recruiting for a Performance Analysis Support Officer to work for Devon and Cornwall Police on a Hybrid capacity at their Police HQ in Middlemoor. This is a temporary ongoing role working Mon - Friday 37 hours a week. PLEASE NOTE: DUE TO POLICE VETTING CRITERIA THE SUCCESSFUL APPLICANT MUST HAVE BEEN RESIDING WITHIN THE UK CONTINUOUSLY FOR...

  • Customer Service Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom RGB Recruitment Full time

    Customer Service Coordinator/Administrator Exeter outskirts Permanent £27k - £28k Do you want to work in a stunning location on the outskirt of Exeter close to good transport links? A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry! You will be working within the Customer...

  • Customer Service Coordinator

    2 weeks ago

    Exeter, Devon, United Kingdom Network Construction Services Full time

    Customer Service Coordinator/Administrator Exeter outskirtsPermanent £27k - £28k Do you want to work in a stunning location on the outskirt of Exeter close to good transport links?A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry!You will be working within the Customer...

  • Customer Service Coordinator

    3 weeks ago

    Exeter, Devon, United Kingdom RGB Recruitment Ltd Full time

    Approved Electrician Industrial/Commercial Full-time – pe… Multiskilled Tradesperson 0011001921 Hourly Permanent Newton Abbot We are recruiting for a Multiskilled Tradesperson/Handyman/G… Project Administrator 119852400026000 Annually Permanent Exeter 1003963900044000 Annually Permanent Exeter Approved Electrician...

  • Senior Housing Officer

    4 weeks ago

    Exeter, United Kingdom Pinnacle Group Full time

    **Senior Housing Officer **(3254-a)****: **Overview**: **Ref**: 3254-a **Salary**: £30,000 - £32,000/annum **Location**: - United Kingdom - England - South West England - Devon - Exeter **Contract Type**: Permanent **Posted**: 05 January 2024 Pinnacle Group provides people-first, integrated services across a range of community-facing assets and...

  • Head of Customer Onboarding

    1 week ago

    Exeter, United Kingdom Lightfoot Full time

    We are Lightfoot, a high-growth technology company based just outside Exeter that is focused on making a difference worldwide, one driver at a time. We help businesses and private motorists improve performance and safety. Our technology has been proven to reduce fuel use and emissions rates by 10-20%, and at-fault accidents and wear and tear by 40-50%. Our...

  • Witness Care Officer

    4 weeks ago

    Exeter, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Witness Care Officer to work within the Devon and Cornwall Police on a 6-month contract. **Location**:Exeter **Job role/responsibilities**: To provide a single point of contact for victims and witnesses in all Prosecution cases securing attendance in both Magistrates and Crown Courts. Delivering a quality service...

  • Witness Care Officer

    4 weeks ago

    Exeter, United Kingdom Adecco Full time

    We are currently recruiting for a Witness Care Officer to work for Devon and Cornwall Police and be based in Exeter. This is a temporary ongoing position working Monday to Friday 9am to 5pm and will be office based. The job purpose is to provide a single point of contact for victims and witnesses in all Prosecution cases securing attendance in both...

  • Customer Support Office

    3 weeks ago

    Exeter, Devon, United Kingdom Maitland Selwyn Full time

    Do you have experience of working in the new homes sector? We have a fabulous opportunity for a new homes professional to join a small, bespoke developer handling all aspects of Customer Care. Based at their Exeter regional office you will be expected to visit developments and clients across the South West. This is a temporary role working Monday to...