Customer Experience Representative

4 weeks ago

Milton Keynes, United Kingdom Landmark Property Solutions Full time

**Overview**

**Role Title**

Customer Experience Representative

**Department**

Customer Experience

**Location**

Milton Keynes

**Salary**

£19,000- £22,000

**Role Purpose**

We are looking to recruit a Customer Experience Representative to facilitate clients in the smooth running of the business centre from reception. This role would be responsible for making the customer experience better and supporting the Landmark team with clerical jobs and administrative tasks. You ensure that you follow office and company processes, makes sure all tasks are logged on management software so that nothing gets missed and deadlines are achieved.

You will be the first line of contact for visitors to the business.

The life of a Customer Experience Representative will see you provide the following:
Create a positive experience for Landmark’s clients so they will continue to be happy with our service. Build loyalty by listening to our customers & using your knowledge of Landmark to offer informed solutions or inform senior management when necessary.

Other tasks may also include;
- Assist with team diary management,
- Assist with finance actions, PO's etc.
- Help maintain file structure and clarity in SharePoint,
- Ensure any business-related actions/issues are fed back and followed up appropriately.

Through this role we would love to support you in your personal development as you grow with us at Landmark Property Solutions. We love people who take responsibility, do the right thing for customers and colleagues.

**Responsibilities**
- Strong computer skills with working knowledge of Microsoft Office
- Dealing with incoming and outgoing correspondence
- Data Entry, retrieval, and database management
- Filing and archiving
- Creating and managing documents, spreadsheets.
- Scheduling meetings, taking minutes, and arranging conferences and events
- Speaking to customers and clients to answer queries and resolve issues
- General office management
- Providing administration support to Sales Reps, Property Managers and Senior Management

**Requirements**:

- Excellent communication skills
- Professional yet caring telephone manner
- Smart appearance
- Ability to remain calm under pressure
- Previous experience in a customer service role
- Excellent IT skills
- Able to work in a team and unsupervised
- Excellent attention to detail and high levels of accuracy
- Excellent Organisational skills

**Salary**: £19,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Milton Keynes: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 23/06/2023

  • Customer Service Representative

    5 days ago

    Milton Keynes, United Kingdom Trinity Resource Solutions Full time

    **Customer Service Representative position within market leading company. Offering a 15% bonus!** Immediately available permanent full -time Customer Service Representative based in Milton Keynes (MK11) with the opportunity for progression and development. **RESPONSIBILITIES**: - Handle customer enquiries efficiently and effectively - Calls will include...

  • Customer Service Representative

    2 hours ago

    Milton Keynes, United Kingdom Trinity Resource Solutions Full time

    **Customer Service Representative position within market leading company. Offering a 15% bonus!** Immediately available permanent full -time Customer Service Representative based in Milton Keynes (MK11) with the opportunity for progression and development. **RESPONSIBILITIES**: - Handle customer enquiries efficiently and effectively - Calls will include...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom BMI Group Full time

    **Empower, Connect, Evolve, **and** Inspire - **these are the values that drive us and make **BMI **a company where you can thrive and grow. **Customer Service Representative** Office address: BMI House, Kiln Farm, Milton Keynes, MK11 3LW (Head Office for UK & Ireland business) Monday - Friday (40 hour week) Rotational shifts: 7:30 - 4:30pm, 8 - 5pm,...

  • Customer Service Representative

    2 days ago

    Milton Keynes, United Kingdom BMI Group Full time

    **Empower, Connect, Evolve, **and** Inspire - **these are the values that drive us and make **BMI **a company where you can thrive and grow. Customer Service Representative Office address: BMI House, Kiln Farm, Milton Keynes, MK11 3LW (Head Office for UK & Ireland business) Monday - Friday (40 hour week) Rotational shifts: 7:30 - 4:30pm, 8 - 5pm, 8:30 -...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom Ink and Toner Recycling Ltd Full time

    **Job Title**: Customer Services/Collections Representative **Who We Are**: Ink and Toner Recycling Ltd is one of Europe’s leading companies specialising in the management and recycling of used printer cartridges. We specialise in simple printer cartridge recycling solutions for businesses and organisations across the UK, ensuring that used printer...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom HARBOURNE ASSOCIATES LIMITED Full time

    **Are you ready to step into a role that not only values your skills but also offers you growth and career advancement?** We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes. **About our client**: - They aren't just another manufacturer - they are pioneers in...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom Harbourne Associates Full time

    Are you ready to step into a role that not only values your skills but also offers you growth and career advancement?Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityWe're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom Harbourne Associates Full time

    Are you ready to step into a role that not only values your skills but also offers you growth and career advancement?We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes.About our client:They aren't just another manufacturer - they are pioneers in their field, with a...

  • Customer Service Representative

    3 weeks ago

    Milton Keynes, United Kingdom Harbourne Associates Full time

    Are you ready to step into a role that not only values your skills but also offers you growth and career advancement?We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes.About our client:They aren't just another manufacturer - they are pioneers in their field, with a...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom Harbourne Associates Full time

    Job DescriptionAre you ready to step into a role that not only values your skills but also offers you growth and career advancement?We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes.About our client:They aren't just another manufacturer - they are pioneers in their...

  • Customer Service Representative

    3 weeks ago

    Milton Keynes, United Kingdom Harbourne Associates Full time

    Are you ready to step into a role that not only values your skills but also offers you growth and career advancement? We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes. About our client: They aren't just another manufacturer - they are pioneers in their field,...

  • Customer Service Representative

    3 weeks ago

    Milton Keynes, United Kingdom Harbourne Associates Full time

    Are you ready to step into a role that not only values your skills but also offers you growth and career advancement?We're thrilled to announce an exciting opportunity for a Customer Service Representative to join our client's ever-growing team in Milton Keynes.About our client:They aren't just another manufacturer - they are pioneers in their field, with a...

  • Customer Service Representative

    5 days ago

    Milton Keynes, United Kingdom BMI Group Full time

    **Empower, Connect, Evolve, **and** Inspire - **these are the values that drive us and make **BMI **a company where you can thrive and grow. BMI UK&I have a permanent opportunity for a Customer Service Representative to join the team. Reporting to the Customer Service Team Manager this role is based in Milton Keynes. **Role Summary** To deliver excellent...

  • Customer Service Representative

    1 day ago

    Milton Keynes, United Kingdom Charles Tyrwhitt Full time

    Location- Milton Keynes- Discipline: - Contact Centre- Job type: - Replacement- Salary: - ££11.16 per hour- Job ref: - 007022- Published: - about 5 hours ago**The Role** At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Customer Service...

  • Customer Service Representative

    19 hours ago

    Milton Keynes, United Kingdom Charles Tyrwhitt Full time

    Location- Milton Keynes- Discipline: - Contact Centre- Job type: - Replacement- Salary: - ££11.16 per hour- Job ref: - 007022- Published: - about 5 hours ago**The Role** At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Customer Service...

  • Floral Customer Representative

    3 hours ago

    Milton Keynes, United Kingdom 1st Choice Recruitment Full time

    Monday to Friday = 9am to 5pm - Company van provided, laptop and phone. - Flexible, hybrid role - Customer facing role, 1 hour radius from Milton Keynes We have an exciting opportunity to join a small but growing innovative business, where the work you do will make a real contribution to the organisation's success. Our client specialises in the delivery of...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, United Kingdom TSYS Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Customer Service Representative

    1 day ago

    Milton Keynes, United Kingdom TSYS Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Scuk Head of Customer Experience

    2 hours ago

    Milton Keynes, United Kingdom Santander Full time

    SCUK Head of Customer Experience Country: United Kingdom **WHAT YOU WILL BE DOING** Santander Consumer Finance is one of the UKs Leading Motor Finance companies providing finance to a network of dealerships throughout the United Kingdom. We are now launching an exciting and challenging project to expand our Contract Hire and Leasing teams inhouse. This...