IT Assistant

2 weeks ago


London, United Kingdom The Arts Club Full time

**Job Title**: IT Assistant

**Department**: Information Technology

**Responsible To**: Head of IT

***

**Job Summary**:
The IT Assistant will:

- Ensuring the smooth running of information technology and computer systems across the 3 sites; 16, 34 and 40 Dover street
- Managing the implementation of Infogenesis (point of sale system) and liaising with the support team once live and any future operating software the company may install
- Support the Head of IT in designing, developing, implementing and coordinating systems, policies and procedures
- Acting in alignment with user needs and system functionality to contribute to organizational policy
- Identifying problematic areas and implementing strategic solutions in time
- Foster a pro active approach environment and be problem solving oriented
- Auditing systems and assessing their outcomes

***

**KEY RELATIONSHIPS**:
**Internal**:All Departments***

**External**: Suppliers, Contractors, 3rd Party IT Support, Members and Members’ guests.

**ROLE DIMENSIONS**:
1st Line support for staff with their IT.

***

Support the Head of IT and the appointed External IT companies to ensure that escalated issues are properly followed up and resolved in a timely manner.

**MAIN RESPONSIBILITIES**:

- Proactively support Members and Members’ guests with any IT related issues within the Club, the guest rooms, function rooms or public areas within the Club.
- Proactively support colleagues with any IT related issues within their role and/or department.
- Manage the implementation of the POS system and be the key point of contact once live.

Ensure that the Company equipment is duly inventoried, monitored and to maintained to a high standard
- Organising the onboarding off new employees who require user access accounts across the board.
- Take responsibility for Cybsafe and ensure employees are updated in a timely fashioned and courses are completed as required
- Establish a culture of IT awareness throughout all departments by providing robust training on best practices and safekeeping of the equipment provided by the Company.
- Assist in maintaining all PC’s, printers, photocopiers, scanners, telephones, POS terminals.
- Ensure safety, access control, security and tidiness of Server Room.
- Documenting standard operating procedures, tips, tricks, troubleshooting and best practices, on hardware and software.
- Ensure that IT expenditure (P&L and FF&E) remain within the given budget.
- Administrating and controlling the IT and office AV.
- Ensure that Credit Card system and payment platforms are always operating safely and proper PCI compliant training is provided to staff on regular basis.
- Communicating to the internal guests in a timely and professional manner at all times
- Be flexible in availing adequate time when business requires

***

**SKILLS, AND EXPERTISE**:

- Good Customer Facing Skills
- Good Technical maintenance and problem-solving skills, working with cables, tools. Administration of** **Active Directory & Basic Group Policy
- Good understanding of Networks LAN, VLAN, WIFI, Access points, Switches, Patch Panels. IPTV, IP Telephone/DECT Systems. Un. PC Hardware support experience.

**QUALIFICATIONS: Desirable**

**This list of duties is not exhaustive, nor is it intended to be, and duties are not listed in any order of priority.**

INDHEADOFFICE



  • London, United Kingdom Arc IT Recruitment Full time

    Assistant Website Manager £25K-£35K Plus Excellent Benefits City of London/Hybrid working Assistant Website Manager is sought by a leading global financial services organisation based in the heart of the city/hybrid working. Within this role you will help to maintain the organisation's large suite of websites - managing the service desk and...

  • Legal Assistant

    2 weeks ago


    London, United Kingdom Hollywood IT Society Full time

    Friend MTS stands as a trailblazer in content protection, marking its inception in 2006. Our esteemed partnerships include collaborations with some of the globe’s most prominent broadcasters, as we steadfastly secure content against piracy. We’re actively looking for an In-House Commercial Paralegal to spearhead customer and vendor contractual...


  • London, United Kingdom Contracts IT Recruitment Consulting Full time

    Contracts IT Recruitment Consulting Ltd is a stable company operating for over 23 year, located in Clapham SW London. We have a strong brand reputation for quality and premium service in the staffing sector. Within our busy yet small company, we are looking for an Finance/Accounts & Administration Assistant to join our team and support our business...


  • London, United Kingdom IT Talent Solutions Ltd Full time

    Technical Support Assistant (MAC OSX) required for my client based in London (London Bridge) Salary £25-32k My client offers a hybrid environment (T/W/T office (M/F home) plus finish at 3pm Friday in July and August You will work alongside the Group Technical Manager to provide high-performance operations support across a group of companies, situated...

  • Executive Assistant

    4 days ago


    London, United Kingdom IT IN BUSINESS Full time

    **The Company** IT IN BUSINESS are a 16 years young(!) IT Service Provider. Working closely together as a friendly small team we strive to deliver the best customer service across all levels. We cater to to a handful of clients operating locally, in the UK and across different continents. We have a true passion and drive for IT. We are always at the...


  • London, United Kingdom Just IT Full time

    IT Support Technician (1st Line Support) - ____________________ Location: London and Orpington **Salary**: £28,000 per annum - ____________________ Are you looking for an exciting new role? About the company Our client is a global sports and entertainment firm, they are looking for a 1st Line IT Support Technician to join their London team. You will be one...

  • eFront Project/Programme Manager – Asset

    Found in: Whatjobs ES C2 - 7 days ago


    London, United Kingdom Strike IT Full time

      Program Manager will be responsible for coordinating multiple workstreams across eFront initiatives. This includes PM Activities( Resource, Plan, Budget, Management Reporting), Vendor Management inclusive of managing vendor delivery timelines in respect to program, Coordinate with Workstream leads on Timelines, Risks, Mitigations, etc. Coordinate...


  • London, United Kingdom Strike IT Full time

      Program Manager will be responsible for coordinating multiple workstreams across eFront initiatives. This includes PM Activities( Resource, Plan, Budget, Management Reporting), Vendor Management inclusive of managing vendor delivery timelines in respect to program, Coordinate with Workstream leads on Timelines, Risks, Mitigations, etc. Coordinate Testing...


  • London, United Kingdom Proactive IT Full time

    9544HF £50k - 60k per year + Benefits (Remote) The role of the CICS Technical Specialist is to work with the CICS software product on IBM mainframe, having strong technical expertise and eagerness to work with new technology and infrastructure. You must have worked on several large complex projects in a CICS Technical role designing and implementing...

  • Penetration Tester

    7 days ago


    London, United Kingdom Applause IT Full time

    **Penetration Tester - Cyber Security Consultancy - Red Team, Nmap, Burpsuite** **London - Hybrid - £55,000** Applause IT are looking for a penetration tester to join a Cyber Security Consultancy based in London. The organisation offers services in Risk Management, Security Testing and GRC Services with their clients based all around the UK and...

  • Systems Engineer

    3 days ago


    London, United Kingdom Just IT Full time

    Are you a 3rd line technical support engineer, wanting to further their career and join a dynamic infrastructure team? An exciting opportunity exists for a Systems Engineer to join a dynamic team, implementing and maintaining a wide range of technologies within a well-established and respected business close to Kings Cross with offices across the UK. Role...


  • London, United Kingdom Bench IT Full time

    Business Information Risk Officer (BIRO) - London - £58,000 - 68,000 Leading professional services company is actively recruiting for an experienced Business Information Risk Officer (BIRO) to assist the CISO manage information security risk. This role will play a key part in ensuring the effectiveness of the informationsecurity risk management framework,...

  • Unpaid Intern for Web Marketplace Testing

    Found in: Talent UK C2 - 4 days ago


    London, United Kingdom Buy It Full time

    Buy It is an upcoming web marketplace thatseeks to enrich community connections while driving commerce. Ourplatform is uniquely designed to support local businesses andprovides a vast array of products including unique gifts everydayessentials and more. We are committed to helping consumers rebuildtheir relationship with food and the environment through...


  • London, United Kingdom Arc IT Recruitment Full time

    Desktop Support Analyst, Financial Services £Competitive + Excellent Benefits City of London Windows, Active Directory **Key Responsibilities**: - Provide best in class IT support service - Work to troubleshoot and resolve IT incidents and service requests across hardware, software, and account administration both in person and remotely - Assist with...

  • Digital Skills Trainer

    Found in: JG UK C2 - 1 week ago


    London, United Kingdom Be-IT Resourcing Full time

    IT Trainer Edinburgh - Hybrid Working Environment Competitive Salary Are you an experienced IT Trainer or IT Teacher and looking for your next challenge? Join one of our main clients based here in Edinburgh. They re a thriving and forward-thinking law firm seeking an IT Trainer to deliver exceptional training solutions. If you re passionate about IT training...

  • Business Analysts

    Found in: Talent UK C2 - 2 weeks ago


    London, United Kingdom Initialize IT Full time

    The Shared Information Services department is currently in the middle of an exciting programme to move to a new ERP system. The Business Analyst is required to support that programme, predominantly by eliciting and documenting requirements and assisting with UAT. Job Description Work closely with Subject Matter Experts to elicit and define...


  • London, United Kingdom Wizard IT Full time

    Wizard are looking for an experienced IT engineer to join the fast growing team. The job will be based at our London office and there is a requirement for onsite work at clients sites.   The role will be a 50/50 split between office based work and onsite support across all our clients inside out outer London.   Responsibilities Working alongside the...

  • Information Technology Field Engineer

    Found in: Jooble UK C2 - 5 days ago


    London, United Kingdom Wizard IT Full time

    Wizard are looking for an experienced IT engineer to join the fast growing team. The job will be based at our London office and there is a requirement for onsite work at clients sites.   The role will be a 50/50 split between office based work and onsite support across all our clients inside out outer London.   Responsibilities Working alongside the...

  • Information Technology Field Engineer

    Found in: Talent UK 2A C2 - 6 days ago


    London, United Kingdom Wizard IT Full time

    Wizard are looking for an experienced IT engineer to join the fast growing team. The job will be based at our London office and there is a requirement for onsite work at clients sites. The role will be a 50/50 split between office based work and onsite support across all our clients inside out outer London. ResponsibilitiesWorking alongside the helpdesk...


  • City of London, United Kingdom Bench IT Full time

    Small Insurance company in the city of London are looking for a Desktop Support Technician to work as part of a small, efficient, and highly motivated team. This role will be part of a small team responsible for providing quality Desktop Support and basic Windows Server administration for approximately 200 internal users) and overseas. You will be working...