Vehicle Damage Assessor

7 months ago

Dorking, United Kingdom Finesse Accident Repair Centres Full time

**Reporting To**:Operations Manager

**Terms of Contract: Full Time, Monday - Friday 8:00am - 17:30pm, 45 hours per week**

**About the role**

**Key responsibilities**
- Maximise Paint & Body Centre profitability through the use of professional sales techniques.
- Maximise customer awareness of all available Paint & Body Centre and Retailer services.
- Ensure highest level of customer care and satisfaction at all times.
- Maintain excellent standards of departmental administration.
- Help the Paint & Body Centre and Retailer to achieve industry-leading standards of process efficiency and cost control.
- Monitor the efficient progress of warranty repairs within the bodyshop.
- Ensure compliance with supplying partners (Retailer/Dealer/Centre) company policies, manufacturer requirements/agreement and industry guidelines.

**Essential skills / experience**
- Excellent written and verbal communication skills and telephone manner.
- The ability to manage multiple priorities and make effective decisions.
- Good IT skills, proficient in the use of Microsoft Office programs.
- The ability to work as a team to deliver on targets.
- The ability to deliver within a fast-faced, high-pressure environment.

**Benefits**:

- Salary £45,000 per year
- 23 Paid Holidays per year + Bank Holidays
- Employee Company Pension Scheme
- Company Branded Uniform Provided

**Job Types**: Full-time, Permanent

Pay: £45,000.00 per year

**Benefits**:

- Company pension

Work Location: In person

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