IT Service Administrator
2 weeks ago
**Permanent, Southampton Central**
**£25,000**
Are you an Intellectual Properties Paralegal or Legal Support professional looking for a new challenge in IT?
Or, do you have experience with implementing changes to IT systems and are looking for a legal environment at an exceptional law firm to develop your career?
Want an opportunity to grow within a key role at a talent-focused law firm, working alongside an experienced mentor?
This role sits within the IT department and will primarily focus on the maintenance and management of IP services. Ranging from administering IP systems, processing mailbox requests, analysing and maintaining data and working on enhancing the firm’s systems. This role would suit an IP Paralegal who is looking for a new challenge or skill. There is opportunity to grow within this role to be the “go-to” specialist within this department, with reward and recognition for this.
**Duties & Responsibilities**:
- Configuring and managing the IP systems to meet IP property law and Firm business practices
- Testing software build to meet requirements
- Processing batch data updates and perform quality assurance
- Develop and manage report and letter generation from the IP Systems
- Assisting in deployment of any changes to IP system
- System administration of the IP systems
- Create and maintain detailed documentation, including training documentation, of any additional functionality or amendments to the IP Systems
- Providing second line support for the Service Systems including Inprotech, EPO Online Filing, iManage, Aderant CMS and SuiteCRM
**Benefits**:
- Double matched pension
- Hybrid working pattern
- Twice yearly bonus
- Private medical insurance after a year service
- Central offices with parking opportunities
**About You**:
- Ideally, knowledge of Intellectual Property, particularly within services or exposure of patent/trademark formalities
- Background within large database configuration
- Advanced Microsoft Office
- A desire to develop IT technical skills
- Positive attitude and excellent communication skills
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: VR/07671
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