Customer Services Officer

6 days ago


Chichester, United Kingdom Chichester District Council Full time

Chichester District Council are committed to providing a first-class service to its customers and in recognition of this commitment, we equip and train our frontline staff to be true customer champions.

If you
- have a positive attitude
- enjoy dealing with a variety of people
- are self-motivated
- and a team player

We would welcome your interest in the following vacancy:
The customer services officer will answer switchboard calls and general enquiries for several services and assist customers in the self-serve reception area. This post is busy and challenging within a constantly evolving service. Thorough training will be provided, applicants should have the ability to work as a member of a team and have excellent communication and IT skills.

**Interviews to be held on 7**th** March.**

Employee benefits include:

- Flexi-Time (available for most positions) - potential to build up an extra 12 days leave a year
- Flexible Working arrangements including working from home and 9-day fortnight options
- Excellent Local Government Pension Scheme
- Access to Employee Assistance Programme (includes counselling support) for staff and their relatives
- Cycle to Work Scheme / Car and Cycle Loan Scheme / discounted city centre parking / Tusker Car Benefit Scheme
- Excellent Health & Wellbeing initiatives including free health checks and free eye tests plus
- Payment of your professional subscription fees.
- Training and development opportunities - including funding of professional qualification training
- Staff Awards Scheme



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