E-learning Coordinator

1 month ago


Southampton, United Kingdom Connells Group Full time

The eLearning Coordinator will have day-to-day responsibility for all aspects of training coordination and provide efficient administrative support to the Head of eLearning and the Learning & Development department. The team is responsible for an innovative, responsive and proactive service to improve and develop talent across the entire Connells Group

**Responsibilities**:

- Have full responsibility for the administration requirements of the department ensuring that all virtual training events are booked and administered effectively.
- Maintaining and updating training records through our learning management system
- Ordering or Printing training materials as requested by the training team
- Uploading classroom training sessions as requested by the training team
- General training administration
- Act as an ambassador for the company and uphold Connells Group brand values
- Represent the department in an appropriate manner when dealing with internal and external customers
- Deliver the highest standard of customer care to all internal departments and client groups
- Provide necessary support to external training suppliers where require
- Proactively develop strong relationship with other departments within Connells Group
- Support the Head of eLearning in the production of all regular and ad hoc reports as required
- Responsible for compiling reports for Auditors, Regional Administration Managers and Senior Management to monitor consistent annual testing and compliance
- Proactively flag any areas of concern to the Head of eLearning or training team with recommendations
- Seek opportunities to contribute in order to develop self and to meet current and future departmental goals.

**Key Competencies and Attributes**
- Excellent knowledge of MS office particularly Word, Excel, Powerpoint and Outlook
- Knowledge of Learning Management Systems an advantage (ideally Cornerstone)
- Ability to learn and develop knowledge of new IT systems
- Excellent verbal and written communication skills essential
- Good time management and personal organisational skills
- Ability to work autonomously and under own initiative
- Ability to think on their feet
- Good accuracy and attention to detail
- Confident and able to communicate with employees at all levels
- The ability to prioritise in a busy and challenging environment
- Enjoy working as part of a small dynamic team

**Qualifications**
- A minimum of GCSE English and Maths grade C or above

**Experience**
- Experience in administration is essential
- Previous experience of working within a Training environment is an advantage but not essential

Connells Group are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more

CF00247

Job Reference: CF00247


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