Customer Service Administrator
3 weeks ago
'''Duties'''
Organising team of mobile engineers day to day work load.
Updating call logs and advising customers of completed jobs.
Sourcing parts following engineer visits
Sourcing and quoting parts.
Perform various clerical duties, including data entry, filing, and organizing documents
Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating meeting
Answer phone calls and respond to inquiries in a professional and courteous manner
'Requirements'''
- Proven experience in an administrative or office support role
- Proficient in using computerized systems and software,
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and communication skills
- Typing speed of at least [insert required typing speed] words per minute
- Familiarity with office equipment such as printers, scanners, and copiers
- Ability to maintain confidentiality and handle sensitive information with discretion
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Darlington (required)
Ability to Relocate:
- Darlington: Relocate before starting work (required)
Work Location: In person
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