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Front of House Receptionist
4 months ago
We are looking for a **Front of House Receptionist** who has a passion for customer service.
The individual **must** have previous experience working in Hospitality or a Customer Service Setting. Minimum of 2 years experience.
The vacancy will be for full-time hours and will include day time shifts **(25-30 hours per week).**
**Duties and Responsibilities**
- Co-ordinate and conduct administrative tasks
- Welcome and greet guests arriving to Oranmore House
- Answer and direct incoming calls from customers
- Manage Restaurant/Accommodation/Oranmore Shop bookings
- Inform guests of company rates and services
- Register and check guests in
- Issue bills/invoices for payments
- Manage and place inventory orders for the many functions of the business
- Maintain clear and accurate records of customer bookings
- Liaise with necessary staff including Management, Housekeeping, Kitchen and Restaurant
- Manage scheduling
- Maintain a neat and orderly Front Desk and Reception Area
- Manage front of house system
- Update online platforms (website/social media)
- Create guest information and promotional material
**Job Requirements**
- have an extensive knowledge of all Microsoft systems
- be interested in progressing the business
- hospitality or customer service experience (2 years required)
- be polite and mannerly
- be able to liaison with other team members
- have a valid NI driving license
**Salary**: From £12.00 per hour
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Tips
Work Location: In person