Front of House Supervisor

7 months ago


Ballymena, United Kingdom The Mount Charles Group Full time

**If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you**

**We are currently recruiting for a Front of House Supervisor to join our team based at Bamfords Wrightbus, Ballymena. This is a great opportunity to join a world leading facilities management company.**

**Working Pattern**:

- 37.5 hours per week
- 4 out of 5 Days per Week (Monday to Friday)
- Various Shift Patterns - Option to be Flexible

**Rewards**:

- 28 days’ paid holidays (pro rata)
- Voluntary Private Healthcare Scheme - Paid through Salary
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Benefit Communication Portal with a range of additional free benefits & discounts for goods/services
- Financial Education/Financial wellbeing advisory service
- Training & Development
- Uniform Provided
- Company Events

**The Role**:

- Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction.
- Responsibility for all aspects of the service and team whilst on shift
- Working with the site manager to review and plan for service.
- Ensuring all bookwork is completed within agreed timescales and, company requirements.
- Provide exceptional customer service to all customers
- Implementing staff training as required per company procedures
- Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.

**The Person**:

- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.

**GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE**

**Salary**: £12.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Employee discount
- Health & wellbeing programme

Schedule:

- Monday to Friday

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: RF-2403-072



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