Front of House Receptionist

6 months ago


Ballymena, United Kingdom Oranmore House Full time

We are looking for a front of house receptionist who has a passion for customer service.

The individual preferably must have previous experience working in hospitality or a customer service setting.

The vacancy will be for part-time hours and will include day time shifts **(20 hours per week/4 day week).**

**Duties and Responsibilities**
- Welcome and greet guests arriving to Oranmore House
- Answer and direct incoming calls from customers
- Manage restaurant/accommodation bookings
- Inform guests of company rates and services
- Make and confirm reservations for the Restaurant, Accommodation & Oranmore Shop
- Register and check guests in
- Issue bills/invoices for payments
- Manage and place inventory orders for the many functions of the business
- Maintain clear and accurate records of customer bookings
- Liaise with necessary staff including Management, Housekeeping, Kitchen and Restaurant
- Manage scheduling
- Maintain a neat and orderly Front Desk and Reception Area
- Manage front of house system
- Update online platforms (website/social media)
- Create guest information and promotional material

**Job Requirements**
- be polite and mannerly
- be able to liaison with other team members
- have previous experience of being able to carry out admin duties
- have a valid NI driving license
- have computer-it based skills

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From £12.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Tips

Work Location: In person


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