Engagement Officer

3 months ago

Doncaster, United Kingdom YMCA Doncaster Full time

**£12 per hour - 40 Hours (£24,960 per annum)**
Paid Weekly

We are looking for someone to contribute to the engagement of young people using YMCA services, and the funders / supporters who enable our services to happen.

You will be joining a small team, and will receive a full on-the-job induction to the role and to being a key part of the YMCA’s expanding provision for young people in Doncaster.

Your role will vary from time to time, and is specifically designed to fill in where needed in our ongoing work and new developments. You will therefore need to be adaptable to a range of situations and challenges, and able to learn quickly in order to slot in where needed.

You are likely to have responsibility for particular areas of work for extended periods of time.

The vacancy would be particularly suited to someone who is adaptable and ready to progress their career, with scope to learn across the full range of service delivery and experience some of the operational and support aspects of running a charity.

**Selection Arrangements**

**Hours of Work**

A weekly average of 40 hours, working on site and across the whole 24/7 rota, depending on where cover is needed.

For the first two to three months, the majority of your time is likely to be spent on hostel cover shifts to give you a strong practical understanding of our core work.

**Job Purpose**

To work across YMCA services for young people and related fundraising and support, taking on a range of responsibilities which will vary according to the needs of the Association.

**Main Responsibilities**
- To take on appropriate engagement, administration or project duties including during periods of change, leave and vacancies.
- To be accountable for delegated responsibilities appropriate to your experience, which may include
- Oversight of particular administrative systems, projects, programmes or areas of work.
- Recruitment and / or supervision of volunteers and placements.
- Induction of new members of staff.
- Auditing or checking the work of other staff.
- Working in individual or group settings with children and young people to deliver learning, support and / or social activities.
- Oversight of designated fundraising or communications initiatives / events.
- To cover frontline duties, including accommodation, retail, community and activities settings as needed, attending reliably and on time in order to ensure continuous cover.
- To keep financial and other records as required.
- To contribute positively to relationships with other organisations.
- To approach the role with professionalism, and to establish appropriate boundaries with volunteers, clients and others.
- Other reasonable duties as required from time to time by the Line Manager.
- Able to attend shifts reliably and on time in order to ensure continuous cover.
- A commitment to the wellbeing and development of young people, including those with a range of personal and social vulnerabilities.
- Experience of taking individual responsibility for people, resources or an area of work.
- Able to demonstrate adaptability and the ability to learn quickly.
- Able to use Microsoft Word and Excel to a high standard, and to learn / adapt to online software including Canva, WordPress and social media scheduling.
- Excellence in written communication and a strong command of grammar.
- Comfortable working with financial transactions and calculations, and with keeping financial records.
- Sound administrative and organisational skills.
- Able to manage a complex and varied workload effectively and accurately and an ability to prioritise appropriately without supervision.
- Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
- Able to react appropriately in challenging situations.
- Able to operate within set procedures.
- A clear understanding of the importance of confidentiality and appropriate relationships.
- Able to uphold the vision and values of YMCA Doncaster.
- A flexible attitude to working hours, including the ability to work varied and unsociable hours.

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