Cctv Monitoring Team Leader
5 months ago
Job Introduction
We are recruiting for a CCTV Monitoring Team Leader to join our Loss Prevention team, based in our Head Office in Liverpool.
You will be responsible for leading, coaching and motivating your team of security professionals and specialists to deliver the standards required for a safe and secure working environment for all retail, warehouse and transport colleagues. You will manage the 24 hour alarm monitoring operation, and lead on complex investigations by sharing intelligence and working with both internal and external stakeholders, including senior managers.
We are looking for someone who is experienced in supervising a team to deliver a high level of service, and has extensive experience in loss prevention within a retail and/or logistics environment.
Job Overview
- Manage the 24 hour alarm monitoring operation
- Ensure my team delivers the required security service and H&S standards on every shift
- Follow all procedures and ensure my team deliver on and adhere to these consistently
- Ensure daily shift performance briefings, highlighting areas of focus
- Work with the Loss Prevention Manager to ensure resources are aligned to cover each shift
- Ensure my team delivers any operational process changes
- Lead on complex investigations, share intelligence and provide support to internal and external criminal investigations
- Input to the security policy and standards for our customers, employees and third party agencies
- Effectively manage resourcing plans to deliver my security KPIs and plan
- Provide feedback on performance and standards
- Ensure my team’s mandatory and regulatory training is 100% complete and up to date
Minimum Criteria To Apply
- Experience of managing or supervising a team
- Extensive experience of working in a retail and/or warehouse and distribution security and loss prevention environment
- Advanced experience of working with external/third party agencies leading complex investigations
- Experience of managing efficiency improvement processes
- Ability to analyse and solve complex problems
- Ability to organise and prioritise action
- Strong communicator and confident in liaising with senior managers and external stakeholders
- Experience in coaching and developing talent
About The Company
TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street.
Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 600 stores we have over 5 million customers each week.
With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast-paced retailer opening 50 stores a year (nearly one every weekend) - and we wouldn't have it any other way
Package
- Competitive salary
- 37.50 hours per week working any 5 out of 7 days, which can include occasional weekends
- 8 hour shifts between 6:00am - 8:00pm
- 5.6 weeks paid holiday per year rising to 6.6 weeks upon 5 years' service
- Contributable Company pension scheme
**Employee benefits**:
- **MyHB employee benefits platform with access to**:
- Retail and leisure discounts plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low cost voluntary insured health plans
- Onsite subsidised Health and Fitness Centre
- Onsite canteen
- 10% store discount
- Access to social and sporting events
- Free car parking
- Long Service recognition scheme
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