Security Operations Centre CCTV Monitor

3 weeks ago


Liverpool, Liverpool, United Kingdom OCS Group Full time
About the Role

As a CCTV Monitor with the OCS Group, you will play a vital part in maintaining the safety and security of our premises. You will be responsible for monitoring CCTV systems, identifying potential security threats, and responding accordingly.

Duties and Responsibilities
  • Monitor CCTV systems to detect and respond to security incidents
  • Collaborate with security staff and the police to share intelligence and coordinate responses
  • Ensure the safe storage and management of CCTV footage
  • Conduct hourly check calls to ensure the security of premises
  • Respond to alarms and investigate disturbances
  • Document and report any hazards or concerns to relevant parties
Requirements
  • Valid SIA Licence
  • Valid CCTV Licence
  • First Aid at Work certification
  • Customer Service Training (e.g. World Host or similar course)
  • Basic IT skills
  • Attention to detail and ability to write articulate reports
  • CCTV control room experience within the retail or similar environment
About Us

The OCS Group is committed to providing exceptional customer service and maintaining the highest standards of safety and security. We are looking for a highly motivated and experienced CCTV Monitor to join our team.


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