Shift Manager

7 days ago


Corby, United Kingdom Clipper Logistics Group Full time

Clipper Logistics is one of the leading retail fulfilment businesses in the UK, with ability and agility at our core, our cutting edge operations allows us to provide world class customer service to customers such as John Lewis, River Island, Marks & Spencerand Joules. This Shift Manager role is based at our Corby site.
Joining the Clipper team as Shift Manager will give you the opportunity to be part of, and bring your experience to support, our significant business growth.
What is the purpose of the role?
The Shift Manager will manage operational activities to achieve daily objectives and customer targets by overseeing the work flow throughout the Warehouse by target and objective setting for Team Leaders and Warehouse Colleagues. Having a general appreciationof all areas of the operation.
The role is required to maintain full stock inventory, arrange to have shifts covered and track daily absence.
Working with an external client there will be the need to update and resolve any customer queries on a daily basis as they arise.
The role has exposure to monthly reviews with the client and there is a clear need to ensure effective communication between shifts.
**Required skills, knowledge and experience**:

- Problem Structuring
- Project Management
- Manages Challenge
- Developing recommendations
- Written and verbal communication with various audiences
- Industry awareness
- Customer Awareness
- Financial Awareness

**Experience**:

- eCommerce experience
- Working as part of a team
- Managing own and team activity
- Presentation skills
- IT skills / Excel / PowerPoint / Word
- Analytics
- Networking
- Managing others

**Knowledge**:

- Logistics, supply chain or business studies degree is ideal
- Company Strategy
- Clipper Performance and Business
- JDA system knowledge
- Managing teams of people within a supply environment
- Customer service experience
- Start-up operational experience

Ref: 136 953



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