Fraud Analyst
4 weeks ago
Do you enjoy investigating issues? Do you have good attention to detail? Are you good at asking questions?
We are recruiting for an exciting role as a Fraud Analyst for a Financial Services Company in Milton Keynes.
All training for this role is provided on-site, we just need individuals with a strong understanding of customer services and willing to learn.
Location: Milton Keynes
Hours: Full-time 37.5hrs
**Salary**: £10.82 per year plus great benefits
As a Fraud Analyst you will:
Deal with inbound and outbound calls
Blocking and transferring accounts to prevent further losses and further fraudulent activities
Organising replacement credit cards for customers
Logging and processing complaints
Investigate cases and notice trends
Providing expert advice and support to other internal teams, providing a streamlined experience for customers
Previous Customer Service experience (not essential)
Great relationship building
Attention to detail
IT skills
Customer Focused
Benefits include:
Full Training provided
26 Days Annual Leave + Bank Holidays (Rising to 30 days with continuous service)
Option to buy or sell additional leave
Cycle to work scheme
Free onsite parking with 24/7 security
Subsidized Canteen
& more
If this is an opportunity that interests you, please either APPLY online or Call Beth at Reed MK to discuss further.
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