Service Support Operator
7 months ago
**Service Support Operator**:
- 2321020911 Applicants
**£22,000 Per Annum**
- Full Time**Permanent**
**Renfrew, Renfrewshire**
**Customer Service And Call Centre**
**Job Description**:
**Service Support Operator**
**Renfrewshire**
**Full time, Permanent**
**£22k**
- All incoming calls will be answered by you and you will ensure that each question or query is resolved or escalated to ensure a positive outcome. If you are looking for a new challenge and enjoy customer satisfaction then I want to hear from you Shift work is involved in this role and you will be based fully in the office. You will also be required to work one weekend in every four.
- **Role Responsibilities**:
- Have a good telephone manner.- Have good interpersonal skills.- Can confidently manage incoming calls/queries and ensure they are directed to the appropriate people or department.- Chase any queries/escalations and ensure the appropriate process is followed.- Assist with ADHOC administration where required.- Ability to keep the system updated.- Undertake other duties identified by management.***
- Previous experience working in a customer focused role.- Must be computer literate.- Be process driven and have the ability to follow instruction.- Be able to work on own and as part of a team.- Have great communication skills both written and verbally.To find out more about this role please contact Codie Smith.
- Pertemps acts as both an employment business and an employment agency**Pertemps**:
**Codie Smith** 0141 248 6020
Division 232**Pertemps Glasgow**
- 136 Hope Street
- Glasgow
- Lanarkshire
- G2 2TG
- 0141 248 6020
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