Customer Service Studentcare Consultant
7 months ago
Are you passionate about helping individuals achieve their career goals? Do you thrive in a fast-paced and dynamic environment? If so, The Learning People is seeking a talented StudentCare Consultant to join our team in Hove. As a leading provider of professional online learning, we are dedicated to empowering individuals to enhance their skills and accelerate their careers.
**The Learning People**
The Learning People is a trusted and innovative online learning provider that offers a wide range of accredited courses and professional certifications. We pride ourselves on delivering high-quality learning experiences that cater to the evolving needs of individuals in various industries. Our mission is to provide accessible and flexible education to empower professionals to succeed in their careers.
**Why should you apply?**
- You will have the opportunity to make a positive impact on individuals' lives.
- Collaborative and supportive work environment.
- Ongoing training and professional development opportunities.
- A competitive starting basic salary of £22,500-£25,000
- Growing business with lots of opportunities to progress your career.
- Market leader in our field
- Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service.
- Access to our benefits platform which includes discounts on retail, days out, gym, breaks, and much more.
- Student discount card for our employees with some huge savings locally and nationally
- Competitive annual leave entitlements with an additional day off for your Birthday
- Healthy work-life balance
- Massages at work to help you unwind.
**The role**
As a StudentCare Consultant, you will play a vital role in guiding individuals along their career development journey and delivering exceptional student-focused service for Learning People. Your primary responsibility will be to ensure that our students receive the highest level of support through regular outbound communication.
From the moment of enrolment to the completion of their learning journey, you will provide unwavering support to our students. As a skilled problem solver, you will excel in delivering outstanding customer service and possess strong communication skills.
Your ability to work with diverse individuals and your passion for connecting with people will be essential for this role. Additionally, you possess excellent organisational skills, be comfortable working with IT systems, and have the capability to work independently as well as collaboratively within a team.
This is an excellent opportunity to join our fast-growing global business and become an integral part of a close-knit team, where you can enhance your existing skills and acquire new ones. The impact of your support on our students will bring rewarding results, making this a fulfilling role.
**What we are looking for**
We are on the lookout for motivated people who have a passion and enthusiasm for supporting others, showing a genuine interest in helping and assisting colleagues and students. We are looking for excellent communication skills and the ability to build strong relationships.
We want people who are invested in their own development and demonstrate a commitment to continuously seek out opportunities to enhance their skills and knowledge. Exceptional organisational and problem-solving abilities are key, as multi-tasking is big a requirement in this role.
**Key responsibilities**:
- Be the initial point of contact for all student queries, delivering exceptional information and guidance.
- Facilitate the enrolment of new students, ensuring students have a comprehensive explanation of the available platforms and services.
- Address and troubleshoot any technical difficulties encountered by students.
- Conduct proactive follow-up calls with students.
- Promptly address and resolve student complaints, keeping them informed throughout the entire resolution process.
- Offer valuable advice and guidance prior to exams.
**Hours of work**:
Monday to Friday 08.00 - 16.30 and 10.00 - 18.30 on a rotation basis. Saturdays (1 in every 8 weeks)
-
Customer Service Consultant
7 months ago
Hove, United Kingdom Resource Solutions Full timeOur client, Legal & General, is currently looking for **Customer Service Consultants** to join their team to handle inbound and outbound calls. **What we can offer** - Competitive pay of **£14 per hour**, inclusive of holidays and with **weekly pay**. - Customer Service experience is essential, (telephony work is preferred) and **full and comprehensive...
-
Customer Service Consultant
7 months ago
Hove, United Kingdom Resource Solutions Full timeOur client, Legal & General, is currently looking for **Customer Service Consultants** to join their team for a major project, handling very high-volume inbound calls. - no prior experience required as full training will be provided. **What we can offer** - Competitive pay of **£16 per hour**, inclusive of holidays and with **weekly pay**. - Customer...
-
Customer Service Consultant
7 months ago
Hove, United Kingdom Resource Solutions Full timeOur client, Legal & General, is currently looking for **Claims Consultants** to join their team and support with administration work. - no prior experience required as full training will be provided, however, previous work within Customer Service/Administration would be advantageous. **What we can offer** - Competitive pay of **£16 per hour**, inclusive of...
-
Customer Service Consultant
7 months ago
Hove, United Kingdom Legal & General Full timeJob Description We’re recruiting for Customer Service Consultants to join our Group Protection team. This is a hybrid role, where you will work a minimum of 1 day a week in our Hove office the rest from home, Monday-Friday between our core hours of 8-6, post training.What you'll be doing: Support the onboarding and continued scheme maintenance...
-
Customer Service Consultant
7 months ago
Hove, United Kingdom Legal & General Full timeYour role at a glance Are you passionate about providing exceptional customer service? Do you enjoy helping people and solving problems? We are Britain’s most **Admired **company and we are looking for motivated **Customer Service Advisors** to join our Customer Application Support team. The starting salary is **£22,000**, increasing to **£23,000...
-
Recruitment Career Services Consultant
6 months ago
Hove, United Kingdom The Learning People Full timeAre you passionate about helping individuals achieve their career goals? Do you thrive in a fast-paced and dynamic environment? If so, The Learning People is seeking a talented Career Services Consultant to join our team in Hove. As a leading provider of professional online learning, we are dedicated to empowering individuals to enhance their skills and...
-
Customer Service Representative
3 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hove, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Representative
5 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Hove. The ideal candidate will provide exceptional customer service, engage with customers, and participate in all aspects of the operational workflow.Responsibilities:Deliver excellent customer service and support.Collaborate with team members to meet and exceed...
-
Sales Consultant
6 months ago
Hove, United Kingdom Verisure Services (UK) Limited Full timeSalary potential: £60,000 a year (OTE) Mandatory - Full driving licence (0 - 3 points) **Field Sales Consultant —Hove** The Field Sales Consultant role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Consultants earn between **£30k **— **£40k** OTE in their first year, and our top performers can...
-
Customer Service Specialist
3 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Hove, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Associate
38 minutes ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Retail Sales Professional to join our team in Hove, United Kingdom. As a key member of our retail team, you will play a crucial role in delivering exceptional customer service and supporting the store's day-to-day operations.Job Summary:This is an excellent opportunity for someone who is passionate about retail and customer service. You...
-
Customer Service Representative
3 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional service and support to our clients in Hove, United Kingdom.About the RoleThis is an exciting opportunity for a client-focused individual to join our team and contribute to delivering outstanding customer experiences.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
3 months ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Hove. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...
-
Customer Service Assistant
7 months ago
Hove, United Kingdom Aderans UK Limited Full time**Customer Service Assistant** **Hove** **Full Time - Permanent** **The Role** **Responsibilities** - **Responding to customer queries over the phone & via e mail, exceeding expectations at every stage of the customer journey, delivering a 5* experience every time** - **Building rapport and meaningful professional relationships; empathising, listening,...
-
Customer Service Advisor
4 weeks ago
Hove, United Kingdom Quest Employment Full timeCustomer Service- Italian Speaker Apply fast, check the full description by scrolling below to find out the full requirements for this role.My client is a logistics company based in Biggleswade, they have an opportunity for a Customer Service Advisorto join their team expanding team.Due to the nature of the role, the client is in need of an Italian...
-
Customer Service Representative
3 days ago
Hove, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000About beBee ProfessionalsWe are a dynamic company seeking a skilled Customer Service Representative to join our team in Hove, United Kingdom.
-
Telemarketing Consultant
7 months ago
Hove, United Kingdom IW Consultants Full timeMoney motivated, dynamic, enthusiastic, ambitious, results-oriented Telemarkeing Consultants needed. Experience in selling services to warm or cold leads in the consumer sector would be an advantage but people with persuasive people skills would do well. **Responsibilities**: - Persuavily explain the service value to a variety of customers. - Be a good...
-
Career Services Consultant
4 weeks ago
Hove, United Kingdom The Learning People Full timeAre you passionate about empowering individuals achieve their career goals?Do you thrive in a fast-paced, dynamic environment? If so, The Learning People invites you to join our team as a Career Services Consultant in Hove.As a leading provider of professional online learning, we are dedicated to helping individuals to enhance their skills and accelerate...
-
Customer Service Team Lead
7 months ago
Hove, United Kingdom Brighton and Hove Bus & Coach Company Ltd Full timeJob Overview: Key duties and responsibilities: - Support customer service advisors to help deliver the best possible experience to all of our customers - Coach customer experience advisors to help develop and enhance their customer service - Provide bi-monthly 1-2-1 meetings with all team members to discuss performance, provide support and development -...
-
Customer Service Advisor
7 months ago
Hove, United Kingdom EDF Limited Full time**Customer Service Advisor** **Hove** **Starting Salary of £23,295 Plus Excellent Benefits Package** Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience. **You don’t need to have experience of working in a...