German Speaking Customer Success Specialist

4 weeks ago

London, United Kingdom CV Screen Full time

**German Speaking Customer Success Specialist | Remote-working | Circa £30,000 | Online Travel Industry | 1 year maternity-cover (potential to extend)**

A native German speaking customer success executive is required by a brilliant company within the online travel industry. This is a fantastic opportunity for a confident and enthusiastic individual with brilliant experience within customer success / customersupport.

An annual salary of circa £30,000 is available depending on experience + remote working

**Client**

Our client is a leading software company within the online travel industry, providing a great opportunity within a friendly and welcoming company.

**Responsibilities**
- Take ownership of each customer from initial training to online activation.
- Resolve technical implementation issues where possible, otherwise escalate to technical support or distribution team
- Provide accurate reporting for all client contact and training on Microsoft Dynamics CRM

**Requirements**:

- Experience in a Customer Support/SAAS Software Support role solving issues on the phone and Live Chat OR experience in an online training role within a software company.
- Native level of German: verbal and written. Fluent spoken and written English for internal use only. Excellent customer service skills and a passion for ‘right 1st time’ approach to service
- Excellent problem solving & analytical skills - Proven experience in troubleshooting technical issues Outstanding oral and written communication skills

**Who would this suit?**

An experienced customer success / customer support individual, looking for an exciting new challenge in a market leading company, with a brilliant working environment.

**Salary**

Circa £30,000 + Remote working

**Location**

UK

**Alternate Titles**

Customer Support - German Speaking | Technical Support - German Speaking | Onboarding Specialist - German Speaking | Helpdesk Analyst - German Speaking

Ben Cole of CV Screen is managing recruitment for this position

  • Customer Success Manager

    7 days ago

    London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale UpIf you would be open to relocation, this will be based in the West Midlands!Pre IPO Unicorn SaaS Scale Up!nLeadership rolen£80K Base + 25% Bonus (OTE = £100K+)nEquity optionsnOnsite parking + Electronic vehicle schemeThe CompanyYou will be joining an established Software business that...

  • Customer Success Manager

    1 week ago

    London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.If you would be open to relocation, this will be based in the West Midlands!Pre IPO Unicorn SaaS Scale Up! Leadership role £80K Base + 25% Bonus (OTE =...

  • Customer Success Manager

    1 week ago

    London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! Pre IPO Unicorn SaaS Scale Up! Leadership role £80K Base + 25% Bonus (OTE = £100K+) Equity options Onsite parking + Electronic vehicle scheme The Company You will be joining an established Software...

  • Customer Success Manager

    7 days ago

    London, United Kingdom Lorien Full time

    Job DescriptionCustomer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands!??Pre IPO Unicorn SaaS Scale Up! ?? Leadership role?? £80K Base + 25% Bonus (OTE = £100K+)?? Equity options?? Onsite parking + Electronic vehicle schemeThe CompanyYou will be joining an...

  • Customer Success Manager

    1 week ago

    london, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands!🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role💰 £80K Base + 25% Bonus (OTE = £100K+)💵 Equity options🚗 Onsite parking + Electronic vehicle schemeThe CompanyYou will be joining an established...

  • Customer Success Manager

    1 week ago

    London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands!🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 £80K Base + 25% Bonus (OTE = £100K+)💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme The Company You will be joining an...

  • Customer Success Manager

    1 week ago

    Greater London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.If you would be open to relocation, this will be based in the West Midlands!Pre IPO Unicorn SaaS Scale Up! Leadership role £80K Base + 25% Bonus (OTE =...

  • Customer Success Manager

    1 week ago

    Greater London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! Pre IPO Unicorn SaaS Scale Up! Leadership role £80K Base + 25% Bonus (OTE = £100K+) Equity options Onsite parking + Electronic vehicle schemeThe CompanyYou will be joining an established Software...

  • Customer Success Specialist

    7 days ago

    London, United Kingdom AlphaSense, Inc. Full time

    Customer Success Specialist (German Speaking) About AlphaSense: AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private...

  • German or Italian Speaking Customer Service

    1 month ago

    London, United Kingdom The Language Business Full time

    **We have a new job opportunity for a German or Italian speaking Customer Service Specialist to join a global cosmetics and lifestyle beauty brand and support either their German or Italian speaking business clients with daily customer service queries. LOCATION** London office & Hybrid (2/3 days a week office, 2/3 days a week remote...

  • German-Speaking Customer Success Manager Customer Success · · Hybrid Remote

    4 days ago

    London, United Kingdom Coople Full time

    You now have the unique opportunity to join Coople, a pioneer in the world of flexible work and one of the largest players in the flexible staffing sector in Europe. Do you want to make flexible work a rewarding experience for ambitious workers and businesses? As a Customer Success Manager responsible for our German-speaking market in Switzerland, you will...

  • German-Speaking Customer Success Manager Customer Success · · Hybrid Remote

    4 days ago

    London, United Kingdom Coople Full time

    You now have the unique opportunity to join Coople, a pioneer in the world of flexible work and one of the largest players in the flexible staffing sector in Europe. Do you want to make flexible work a rewarding experience for ambitious workers and businesses? As a Customer Success Manager responsible for our German-speaking market in Switzerland, you will...

  • German-speaking Customer Success Manager

    4 days ago

    London, United Kingdom Coople Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Flexibility has become one of the defining features of successful workplaces. You now have the unique opportunity to join Coople, a pioneer in the world of flexible work and one of the largest players in the flexible staffing sector in Europe. Do you want...

  • German-speaking Customer Success Manager

    6 days ago

    London, United Kingdom Coople Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Flexibility has become one of the defining features of successful workplaces. You now have the unique opportunity to join Coople, a pioneer in the world of flexible work and one of the largest players in the flexible staffing sector in Europe. Do you want...

  • Customer Success Manager

    2 months ago

    London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 80K Base + 25% Bonus (OTE = £100K+) Onsite parking + Electronic vehicle scheme You will be joining an established Software business that has just kicked off a major growth phase after recent funding....

  • Customer Success Manager

    2 months ago

    London, United Kingdom Lorien Full time

    Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 80K Base + 25% Bonus (OTE = £100K+) Onsite parking + Electronic vehicle scheme You will be joining an established Software business that has just kicked off a major growth phase after recent funding....

  • Customer Success Manager

    3 weeks ago

    London, United Kingdom Lorien Full time

    Job Description Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! &##80K Base + 25% Bonus (OTE = £100K+) &##Onsite parking + Electronic vehicle scheme You will be joining an established Software business that has just kicked off a major growth phase...

  • Customer Success Manager

    1 month ago

    London, United Kingdom Wegalvanize Full time

    Position Overview The Customer Success Manager (CSM) oversees a portfolio of accounts and ensure s an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products , t he C SM will perform hands-on account management...

  • Customer Success Manager

    4 days ago

    London, United Kingdom Wegalvanize Full time

    Position Overview The Customer Success Manager (CSM) oversees a portfolio of accounts and ensure s an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products , t he C SM will perform hands-on account management...

  • German Speaking Payroll Specialist

    2 weeks ago

    London, United Kingdom Frazer Jones Full time

    German Speaking Payroll Specialist - £50,000 + Strong Bonus - Docklands London Frazer Jones are delighted to be supporting a leading name within financial services on the recruitment of a German Speaking Payroll specialist to join on a permanent basis. Our client is requiring full office working for the first 3 months after this the role will be hybrid (3...