Caseworker - Private Crime Fare Evasion

1 week ago

Oxford, United Kingdom Reeds Solicitors Full time

**Job Overview**

The role of a Caseworker is to assist litigators in the day to day running of cases. The caseworker will work within our busy Fare Evasion Department, providing assistance where required to all team members. This role will be based in Oxford but remote working would be considered.

**Roles and Responsibilities**
- Assist fee earners throughout all stages of case preparation;
- Administratively manage a case load of files under the supervision of the solicitors;
- Taking clients instructions and drafting written representations and other legal documents (training and supervision will be provided);
- Assisting with diary management for fee earners and confirming relevant conference/court dates with clients;
- Dealing with new and client enquiries;
- Accurately time record for all work carried out on the case management system;
- Ensuring standards of files are met in accordance with the Office Manual and Lexcel standards;
- Provide the highest level of customer service;
- Any other duties as directed by the Team Leader, Deputy Team Leader, Clerk or a member of the Management Team.

**Person Specification**
- Experience in criminal law proceedings is desirable;
- Good communicator in both written and spoken English;
- Good understanding of client care requirements;
- Must be IT literate and be willing to learn;
- Excellent time management and organisation skills;
- Good team work ethics;
- The ability to work within a high pressure and workload environment;
- Resilient with the ability to cope with ever-changing priorities.

**Why work for Reeds?**

At Reeds we do things The Reeds Way - a set of foundational principles that not only tell us how we run our business, but why.

Externally, it governs how we look after our clients. For example, we have developed our Service Pledge, and our whole firm works as a team to make sure we deliver on this every time. The Reeds Way also governs and guides how we try to add value to the communities in which we operate.

Internally, the Reeds Way governs our culture, the Reeds working environment, and the working life and career that we offer to all Reeds people.

So, what does all this look like when put into practice? Here is what you can expect from us if you join our team:

- We safeguard a non-negotiable culture of respect for and between colleagues;
- We offer a transparent and fair career development structure with opportunities for all lawyers and fee-earners to progress through the stages and become an Associate, Senior Associate and hopefully Partner;
- All our people - and that means all our people - constantly undergo training and development via The ‘Reeds Academy’ which helps everyone achieve their career goals and get to where they want to be professionally, and to enhance their skills and knowledge;
- We encourage all our staff to think about business development and look for growth opportunities. We are always willing to listen to, and potentially invest in, new ideas;
- We offer competitive salary and benefit packages and have a transparent annual review process which considers your whole contribution to your team and the Firm, not just billing figures;
- We offer to all staff a discretionary bonus scheme for exceptional performance;
- We offer flexible working schemes which include compressed 4 day weeks, 9 day fortnights and TOIL (time off in lieu), as well as other hybrid working schemes;
- You will enjoy the ability to earn up to 30 days of holiday with years of service (standard holiday packages start at 21 days plus all bank holidays);
- There is an additional paid celebration day for you to use as you would like (such as a birthday, anniversary or other key event);
- You will have the ability to buy a further 5 days of holiday, and sell surplus holiday, each year;
- Discretionary additional holiday days are given at Christmas (up to a maximum of 2 days);
- We give you private medical health care with the option to upgrade and add optical and dental care;
- Discounted gym membership is available, through private medical insurance;
- We offer an employee assistance programme with access to physical, mental and emotional health advice & webinars, wellbeing videos and programmes, online counselling & mini health checks;
- The Cycle To Work scheme is available, including e-bikes;
- Fresh fruit baskets are placed in each office on a weekly basis.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Employee discount
- Flexitime
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Oxford, OX1 1AW

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