Customer Care Coordinator

5 months ago


Seaton Delaval, United Kingdom Northumbria Primary Care Full time

Northumbria Primary Care are delighted to be able to offer a Customer Care Coordinator post at Northumbria Healthcare Innovation Hub. We are looking to fill a 15 hour vacancy.

Use judgment to translate cases where the information included is not readily codable.

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 121,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.

To provide admin support to nursing & clinical staff.

To ensure all Emergency Care documentation is coded & filed correctly, and copies are sent to relevant health care professionals.

To provide non clinical advice to patients, relatives, the public and internal & external agencies.

To receive confidential information by telephone or face to face and input accurately into both EMIS and SystemOne as appropriate. The job requires a broad range of tasks and offers general admin and secretarial support to the team.

abstracting and analysing information from correspondence received at the practice, typically in the form of discharge summaries and correspondence from clinicians/departments out with our organization.

Reading and accurately translating clinical information into diagnostic codes and enter the patient data on to the practices clinical system (SystmOne)

To manage correspondence, secretarial duties, nursing admin support and processing patient referrals. Processing and distributing incoming (and outgoing) mail.

To provide clinical coding of all patient records ensuring all medical history is coded accurately and entered onto the clinical system some of which is sensitive.



  • Seaton Delaval, United Kingdom Northumbria Primary Care Full time

    Northumbria Primary Care are delighted to be able to offer a Customer Care Coordinator post at Northumbria Healthcare Innovation Hub. We are looking to fill a full time 37.5 hour position. Use judgment to translate cases where the information included is not readily codable. Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and...


  • Seaton Delaval, United Kingdom Northumbria Primary Care Full time

    Northumbria Primary Care are delighted to be able to offer a Customer Care Coordinator post at Northumbria Healthcare Innovation Hub. We are looking to fill a 15hours vacancy, across 3-4 days. - Use judgment to translate cases where the information included is not readily codable. Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs...


  • Seaton Delaval, United Kingdom Northumbria Primary Care Full time

    Northumbria Primary Care are delighted to be able to offer a Customer Care Coordinator post at Northumbria Healthcare Innovation Hub. We are looking to fill a 30hours vacancy, across 4-5 days. Use judgment to translate cases where the information included is not readily codable. Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs...


  • Seaton Delaval, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    To provide non clinical advice to patients, relatives, the public and internal & external agencies. To receive confidential information by telephone or face to face and input accurately into both EMIS and SystemOne as appropriate. The job requires a broad range of tasks and offers general admin and secretarial support to the team. abstracting and analysing...

  • Care Coordinator

    5 months ago


    Seaton, United Kingdom Seaton and Colyton Medical Practice Full time

    **Seaton and Colyton Medical Practice** An exciting new position has become available at Seaton & Colyton Medical Practice for a **Care Coordinator**. Working 32 hours per week across 5 days (Mon - Fri) with 8/8.30am starts, the rate of pay will be £11.50 per hour. The successful applicant will be a caring and compassionate individual, with a willingness...

  • Care Coordinator

    5 months ago


    Seaton, United Kingdom Seaton and Colyton Medical Practice Full time

    **Seaton and Colyton Medical Practice** An exciting new position has become available at Seaton & Colyton Medical Practice for a **Care Coordinator**. Working 32 hours per week across 5 days (Mon - Fri) with 8/8.30am starts, the rate of pay will be £11.50 per hour. The successful applicant will be a caring and compassionate individual, with a willingness...


  • Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We are currently looking for **Female** **Home Support Assistants** to...

  • Home Care Worker

    5 months ago


    Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We are currently looking for **Female** **Home Support Assistants** to...


  • Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We are currently looking for **Female** **Home Support Assistants** to...

  • Home Care Worker

    5 months ago


    Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. **Our Core Values**: - Dignity & Respect - Learning & Development -...


  • Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We are currently looking for **Sitting Service** **Home Support...

  • Home Care Worker

    5 months ago


    Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We are currently looking for **Sitting Service** **Home Support...

  • Home Care Worker

    5 months ago


    Seaton Delaval, United Kingdom Complete Community Home Care Ltd Full time

    At **Complete Community Home Care Ltd, **we believe people come first and our services provide the best level of care available. We believe in providing care that allows people to remain independent and to lead their lives with complete comfort surrounded by their family and friends. We are currently looking for **Sitting Service** **Home Support...


  • Seaton, United Kingdom Seaton and Colyton Medical Practice Full time

    **Seaton and Colyton Medical Practice** An exciting new position has become available at Seaton & Colyton Medical Practice for a **Care Coordinator**. Working 32 hours per week across 5 days (Mon - Fri) with 8/8.30am starts, the rate of pay will be £11.50 per hour. The successful applicant will be a caring and compassionate individual, with a willingness...


  • Seaton Delaval, Northumberland, United Kingdom PECO Full time

    Job SummaryWe are seeking a skilled Production Scheduler to support PECO's manufacturing operations. The successful candidate will be responsible for coordinating and planning production schedules to meet customer demands efficiently.Key ResponsibilitiesDevelop and maintain production schedules based on customer orders and demand forecasts, ensuring timely...


  • Seaton Delaval, Northumberland, United Kingdom PECO Full time

    Job SummaryWe are seeking a skilled Production Scheduler to support PECO's manufacturing operations. The successful candidate will be responsible for coordinating and planning production schedules to meet customer demands efficiently.Key ResponsibilitiesDevelop and maintain production schedules based on customer orders and demand forecasts, ensuring timely...


  • Seaton Delaval, Northumberland, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and serving...


  • Seaton Delaval, Northumberland, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and serving...


  • Seaton Delaval, Northumberland, United Kingdom Tesco Full time

    About the RoleAs a Customer Delivery Driver at Tesco, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their shopping in a timely and efficient manner.Key ResponsibilitiesDeliver customer shopping trips in a safe and efficient mannerProvide excellent customer service and respond to customer...


  • Seaton Delaval, Northumberland, United Kingdom Tesco Full time

    About the roleWe are seeking a dedicated and enthusiastic individual to join our Tesco store team as a Customer Service Associate. This is a fantastic opportunity to work in a fast-paced retail environment, where you will be responsible for delivering exceptional customer service and ensuring that our customers have an enjoyable shopping experience.About the...