Customer Service Assistant
2 weeks ago
Responsibilities:
- Provide exceptional customer service and support to clients.
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions.
- Upsell products or services to customers when applicable.
- Analyze customer needs and recommend additional products or services that may benefit them.
**Skills**:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and documentation
- Ability to work well in a team environment
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week
**Salary**: £20,177.00-£21,092.00 per year
**Benefits**:
- Company events
- Company pension
- Health & wellbeing programme
- Referral programme
- Transport links
Schedule:
- Day shift
- Monday to Friday
- No weekends
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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