Customer Service Assistant

1 month ago


Newcastle upon Tyne, United Kingdom Western Way Garage Full time

**About us**

Western Way Garage is a small business in Newcastle upon Tyne NE20 9TN. We are fun, collaborative and inclusive.

Our work environment includes:

- Lively atmosphere
- On-the-job training
- Company perks

We are currently recruiting for a part-time customer receptionist to join our busy team. We are a family owned business that has been operating from the same site since the 1940s. We have both a petrol station and automotive workshop. We have a loyal customer base and many of our customers have relied on us to look after their vehicles for generations. We are a small, friendly and enthusiastic team who place good customer experience at the heart of everything we do.

You role will encompass both aspects of the business (Fuel sales and automotive workshop). Experience of working within a retail environment is essential. Although this is largely a customer facing role we expect you to work as a team with our excellent automotive technicians. Training will be provided. Approximately 14 hr per week. Morning and/or afternoon shifts (current opening times Mon to Fri 0830-1730)

Your main responsibilities include:

- Greeting customers and providing full reception support
- Use our computer system to organise the workshop diary, prepare invoices and provide estimates.
- Authorising fuel sales and serving customers
- Receiving fuel deliveries
- Stock control and management including accepting and checking new deliveries, re-stocking shelves and date checking
- Daily cashing up and handling invoice payments
- Liaising with suppliers
- Ensure the reception and all customer areas are kept clean and comfortable at all times
- General administration duties

**Job Types**: Part-time, Permanent
Part-time hours: 14 per week

**Salary**: £10.18-£10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person



  • Newcastle Upon Tyne, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Customer Service Assistant **Location**:Newcastle Upon Tyne, NE7 7LX **Hours**:Part-Time Hours Available **Hourly Rate**: £10.05 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **What will my role look like?** As a **Customer Service Assistant** you will be the face and voice of our Petrol Forecourts and your main priority will be to...


  • Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    Customer Service Assistant at Glass promotions Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...


  • Newcastle upon Tyne, United Kingdom Victory Casino Slots Full time

    Victory Casino Slots is a national provider of Arcade and Casino Slots entertainment in the UK. We operate the best gaming and amusement machines on the market and pride ourselves on offering outstanding service for our customers. **Typical Shift Patterns**: Daytime - 09:00 - 16:00, 10:00 - 20:00, 12:00 - 22:00 Evening - 16:00 - 22:00 Night - 22:00 -...


  • Newcastle upon Tyne, United Kingdom Victory Casino Slots Full time

    **_Applicants must be 18 years of age or over._** This is an excellent opportunity to join our team as a Customer Service Assistant at Victory Casino Slots in the city centre of Newcastle upon Tyne. Victory Casino Slots has vast experience in the leisure industry and operates venues throughout the United Kingdom. We are a fast paced, 7 days a week...


  • Newcastle upon Tyne, United Kingdom BCA Full time

    **Are you looking for a Permanent Career in 2023?** **We are looking for reliable, passionate, and professional individuals who want to join the BCA family!** **Job Title: Customer Service Advisor** **Location: BCA Newcastle** **Salary: £22,108 per annum** **Working Hours: 40 hours a week Monday to Friday 08:00-17:00 (possible Saturday working on a...


  • Newcastle upon Tyne, United Kingdom Total Staff Services Full time

    Total Staff Services are currently looking to fill Customer Service Assistant roles we have available within one of the UK’s largest accommodation providers. This will be an amazing chance to get involved in the company and become part of a team working with students from all over the country or even the world. Your role will be based in any of the...

  • Customer Assistant

    1 month ago


    Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Assistant, you will play a key role in delivering outstanding service to our customers. You will assist customers with inquiries, provide product information, and offer support to ensure a seamless experience. **Duties**: - Provide excellent customer service by addressing customer inquiries and resolving any issues or complaints - Promote and...

  • Night Cashier

    1 month ago


    Newcastle upon Tyne, United Kingdom Shell Service Station, Newcastle Airport , Newcastle upon Tyne NE13 8BZ Full time

    Shell is one of the UK's largest forecourt operators. An exciting opportunity has arisen for Night cashier / Customer Assistant to join our Shell Service Station, Newcastle Airport, Newcastle upon Tyne NE13 8BZ No experience as a Customer Assistant / Night cashier is required as full training will be provided. **Job Type**: Part-time Part-time hours: 24...

  • Customer Assistant

    7 days ago


    Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Assistant, you will play a vital role in ensuring our customers receive outstanding service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing product/service information. **Duties**: - Assist customers in a friendly and professional manner - Utilise upselling...

  • Customer Assistant

    1 month ago


    Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Greet and assist customers in a friendly and professional manner - Provide excellent customer service by...

  • Customer Assistant

    5 days ago


    Newcastle upon Tyne, United Kingdom CSP U.K. LTD Full time

    We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. **Responsibilities**: - Assist...


  • Newcastle upon Tyne, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Newcastle Kingston Park** **Working Hours: 40 hours per week to include weekend working** **Full Training provided** **Specsavers Perks** **Friendly, Supportive Team** **Customer Service Experience is preffered for this role** Looking for something new and a varied role? We are looking for a Customer Focused**...

  • Customer Assistant

    6 days ago


    Newcastle upon Tyne, United Kingdom Reach MKT Ltd Full time

    £23,000-£26,000 OTE Per annum **Responsibilities**: - Greet customers and provide assistance with their needs. - Answer customer enquiries and resolve customer complaints in a timely manner. - Provide product information to customers. - Maintain a clean and organised territory. - Process customer details accurately. - Assist with stock checks and other...

  • Customer Assistant

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    Glass Promotions is a small business in Newcastle. We are professional, innovative, and our goal is to assist our clients in standing out from the crowd and to build a loyal customer base. Our work environment includes: - Growth opportunities - Regular company events - Flexible working - Travel opportunities - Safe work environment - On-the-job training -...


  • Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Service Advisor, you will be responsible for providing personalized support and guidance to our valued customers. You will serve as a trusted advisor, assisting customers with inquiries, resolving issues, and ensuring a seamless experience from start to finish. **Duties**: - Provide exceptional customer service and support to clients - Assist...


  • Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    New opening in Newcastle **Looking for a new career for 2023?** Are you looking for a role that allows you to put your great people skills to use? Do you feel you would thrive within a supportive team in the workplace? A role within events sales and customer service could be the perfect fit for you! **Responsibilities**: - Setting up events for our...


  • Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    New opening in Newcastle **Looking for a new career for 2023?** Are you looking for a role that allows you to put your great people skills to use? Do you feel you would thrive within a supportive team in the workplace? A role within events sales and customer service could be the perfect fit for you! **Responsibilities**: - Setting up events for our...


  • Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    **Responsibilities**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns - Interact with customers, understand their needs, and provide tailored solutions and product and service recommendations - Actively pursue sales opportunities, upsell products/services, and effectively convert...


  • Newcastle upon Tyne, United Kingdom Total Staff Services Full time

    Total Staff Services currently have a full time position available working as part of the customer service team based in Newcastle. You will be working in Student Accommodation buildings in the city helping on the desk with day to day student support. Your role will be based in the heart of the customer service team where you will be carrying out various...


  • Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    As a Customer Service Executive, you will be the face of our company, ensuring that our customers receive top-notch service. **Duties**: - Upsell products and services to customers when appropriate - Provide product information, pricing, and assistance with orders - Build strong and positive relationships with customers, fostering trust and loyalty -...