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Reservations Agent
4 months ago
**Job Ref**:INT17599
**Branch**:Hampton By Hilton Sheffield
**Location**:Hampton By Hilton Sheffield
**Salary/Benefits**:10.92 to 11.50 per hour depending upon experience
**Contract type**:Permanent
**Hours**:Part Time
**Shift pattern**:Flexible (Ideally 5 days a week) 4 hours per day
**Hours per week**:20
**Posted date**:01/06/2023
**Closing date**:30/07/2023
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include:
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Minimum of 30 days holiday
- Flexible working opportunities
A day in the life of
As Reservations Agent you will be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will help with the day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue.
Based in the Hampton by Hilton you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Hampton by Hilton Sheffield is a 142-bedroomed branded hotel, located on the site of the former West Bar Green Police Station in Sheffield’s city Centre.
All Hampton by Hilton offer warm surroundings with a friendly service culture that shares a common ‘personality’, along with high quality accommodations and in-room conveniences that make the Hampton brand trusted for a good night’s rest by value-orientated and quality minded travellers.
