Trainee New Home Sales Advisor
6 months ago
My client, a 5* Top 10 new build housing developer are recruiting for a Trainee Sales Advisor to join their passionate, successful and driven Sales Team.
You will be required to work on a large and fast selling development, alongside an experienced Senior Sales Advisor, whilst learning all about the role and industry. The hours of work will be Thursday - Monday 10am - 5pm.
The purpose of the role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards set by the New Homes Quality Code.
**The role will include**:
- Assist with sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
- Support communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided and the home sale is audit compliant.
- Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
- Communicate with customers to ensure the pre-move and after-sales Pledge is adhered to.
- Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Complete weekly competitor reports, to ensure we can benchmark pricing and our value proposition against the local new build competitors.
- Maintain the customer hub and show homes on the development in line with brand and company standards.
- Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.
**What experience, qualifications and skills are we looking for?**
- Excellent communication skills, both written and verbal
- A good understanding of Microsoft Package, including Excel and Word
- Experience within a similar role or delivering sales and customer service in a service environment is advantageous
- Able to build relationships across functions, internally and externally
- Full UK Driving License is required
In return you will receive a starting salary of £19,000 + commission once fully fledged. You will also receive a brilliant package including Mileage, Health Care and Pension scheme.
**Applications
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