Internal Sales/trade Counter

2 weeks ago

Sutton, United Kingdom March Recruitment Full time

**Internal Sales/Trade Counter**
**Location: Sutton**
**Salary: £22,000 - £28,000 PA**
**Duration: Permanent**

**Hours: 7.30am-5pm - Monday to Friday**

**Summary of a Internal Sales/Trade Counter**
To promote the sale of the Company’s products by selling to customers at the trade counter, carrying out standard warehouse procedures, and selling to customers on the telephone.

**Key Responsibilities of an Internal Sales/Trade Counter**:

- Trade Counter Sales._
- Promoting the branch trade counter facility to maximise all sales and profit opportunities.
- Obtaining all necessary information to allow the sourcing and pricing of all material required - including alternatives, and secondary sales opportunities.
- Supporting all promotional activity and wherever possible promoting the sale of goods from Company Preferred Suppliers
- Order picking and raising all Company paperwork.
- Ensuring proof of delivery / collection is obtained for all goods
- Ensuring compliance with all Company credit control procedures
- Maintaining a high standard of presentation of the Trade Counter area and ensuring frequent rotation of all merchandisers and displays.
- Goods inward._
- Checking of goods received.
- Receipt of goods onto system.
- Ex supplier advising to customers / branches.
- Putting goods into stock.
- Ensuring accurate stock rotation
- Stock Control_
- Carrying out accurate daily PPI checks
- Utilising stock control system and preparing suggested stock orders.
- Reporting on relevant matters - i.e. obsolete stock, overstock, stock outs etc.
- Carrying out stock cleanses where appropriate / instructed.
- Maintenance and control of quarantine area.
- Goods Outward_
- Order picking
- Charging out to customer/branch or returning to supplier.
- Maintenance of goods outward area.
- Effective packaging of all outgoing goods.
- Assisting in loading delivery van.
- Despatching materials with external carriers.
- Customer returns - complying with Company procedure.
- Customer Enquiries and Orders._
- Obtaining all necessary information to allow the sourcing and pricing of all material required - including alternatives and secondary sales opportunities.
- Contacting suppliers to obtain pricing and delivery information together with any special ordering requirements.
- Determining in conjunction with the Branch Manager, the prices to be quoted to the customer, together with any other information or conditions.
- Contacting the customer to give details of prices, deliveries and other information as required. Also arranging confirmation of this information to be sent to the customer.
- Conducting pro-active telephone calls to pre-determined customer groups as directed by the Branch Manager.
- Ensuring all delivery promises are maintained by continually monitoring and chasing any outstanding orders.
- Quotation follow-up as necessary.
- New Accounts - Obtaining all necessary information required by Head Office to consider new credit accounts, and passing this through to Head Office.
- Customer account queries or other problems. Obtaining all information and actioning as directed by the Branch Manager.
- Handling inter-branch orders and enquiries.
- Selecting sources for non-stock special items.
- Placing orders.
- Handling queries.
- Conducting goods receipt procedures.
- Advising the Branch Manager of any relevant matters relating to customers, suppliers or competitors.

**Key Competencies of an Internal Sales/Trade Counter**:

- 1 - 2 years’ experience in Electrical Wholesaling

**Benefits**:

- 25 days holiday per annum plus Bank Holidays
- Competitive bonus scheme
- A tailored training package utilising both our experienced team members and out sourced training program
- Long term career prospects
- Parking onsite

**Consultant: Donna Jackson

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