Medical Receptionist

6 months ago


Nottingham, United Kingdom Musters Medical Practice Full time

Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address Be able to cover all reception positions as necessary Advise patients of any charges payable for non NHS services, accept payments and issue receipts Explain procedures to patients i.e. how to register, Immediate & Necessary Treatment etc Action special requests to out of hours service Pass on outstanding issues to colleagues coming on duty Process appointment requests from patients by telephone and in person Deal with visits requests Process patients change of address computer data and medical records (have knowledge of practice area Process repeat prescription requests in accordance with practice guidelines, including on-line requests. Monitor the work list on the Appointments screen Ensure the self check-in screen is operational Ensure the Patient Call system is operational Enter patient encounters onto the journal if necessary Make effective use of the email system


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