Call Centre Assistant

5 months ago


WestonsuperMare, United Kingdom Specsavers Full time

**Call Centre Advisor**

**Location: Weston-Super-Mare, Somerset**

**Working hours: Full time - 39 hours (to include weekend working)**

**Salary: Up to £11.44ph**

**Training provided**

At Specsavers, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

As part of our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

**INDR**

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Health & wellbeing programme

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- BS231HS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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