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Administrator

4 months ago

Hertfordshire, United Kingdom Eurovia UK Full time

**Administrator (VN3365)**:
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**Business Area: Administration**:
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**Vacancy Base: County Hall**

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**County: Hertfordshire**

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**Contract Type: Permanent**

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**Hours**:40 (Flexible, within office hours) Also possibility to work hybrid after 6 months**

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**Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK’s highways network. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce. We want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with our company.**

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**Key Responsibilities**:
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- **Assist in maintenance of Customer contact spreadsheet.**:

- **Reply to Customer queries where information is available.**:

- **Direct queries, when necessary, to suitable Colleagues and Managers for response.**:

- **Liaise with colleagues and Managers to meet timescales.**:

- **Assist Colleagues and Managers to compose suitable responses to Customers.**:

- **Assist external colleagues, particularly, Customer Service Centre in obtaining information.**:

- **To actively foster a positive staff morale.**

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- **A good level of formal education**:

- **Strong written communication**:

- **Good IT skills (MS Excel, Word, Outlook)**:

- **Experience in handling complaints**

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**Awarded Investors in People Silver, a member of the 5% Club and recognised as an Investor in Diversity. Providing opportunity and growth for all our employees is the bedrock of our business, ensuring a safe, happy and productive workforce.**

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**We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV’s or offering to assist with our vacancies, thank you.**

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**Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.