Customer Service Advisor
2 weeks ago
Hybrid role, working 3 days in the office and 2 from home, Monday-Friday 9am-5.30pm
- Varied role coordinating with business customers
- Benefits including annual company bonus, discounts, pension, subsidised private healthcare
Do you enjoy providing first class customer service? Are you looking to use these skills working in a friendly and supportive office environment, working 3 days per week in St Albans and 2 days from home? We are looking for a Customer Service Advisor to join an established team, working as part of a larger group of companies. You will be first point of contact over the phone for customers and ensuring that service is delivered in a timely and professional manner.
Duties include:
- Liaising with business customers to ensure projects are co-ordinated
- Co-ordination of internal teams to ensure work is completed to deadlines
- Updating various reports using MS Word and Excel, as well as using in-house systems
- Providing the highest level of customer service, working to Service Level Agreements
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