Support Worker

3 months ago


North Somerset, United Kingdom North Somerset Council Full time

Job description

**About The Role**

**An incredibly exciting opportunity for an experienced Support Worker that would like to develop their career to join our team to help provide **support to our residents housed in North Somerset.**

Our Support Workers work tirelessly and creatively with an allocated caseload of residents to provide high quality support through 1:1 and group sessions whilst working closely with external partner agencies.

We are looking to recruit a passionate and committed individual to coordinate and oversee the support delivered by our Support Workers
- To work closely with the Managers and Support Workers to co-ordinate day-to-day operational needs of the service and ensure the effective delivery of quality support services
- To be involved in the referral and assessment process for potential residents; to include booking and facilitating assessment interviews when directed, recording referral paperwork and the assessment on saha’s support software (CPD) and notifying the applicant of the outcome of the assessment, in consultation with the Service Managers
- Support and accompany residents to attend essential appointments and signpost residents to relevant services and community-based projects;
- Actively engage clients in their support and developing and improving our services;
- Liaise with external agencies;
- Develop person-centred Support Plans and Risk Management Plans based on their residents’ identified support needs to develop the skills and resources to transform their lives and enable independent living.

**About the Service**

North Somerset Services provides 28 units of supported accommodation across 3 different sites in Weston and Clevedon. Our accommodation is for young people both single and some with children aged 16-25 years old. Residents who live at our services come from a variety of backgrounds/circumstances including relationship breakdowns, leaving care, rough sleeping or refugees. In our services we seek to provide a warm, respectful and supportive environment for clients. We want every young person who walks through the door to feel that our service is their home from Day 1. Staff aim to support and encourage the young people throughout their stay/journey with us as they move towards independent living.

**What our staff say**

We have a small but supportive staff team who have chosen to work here because of their passion to make a difference to young peoples lives. We try and make our environments a home from home and look at different ways of engaging with our residents so that our support sessions are lead by what our young people want and need. It is so rewarding to see young people rebuilding their lives and looking forward to moving on into their own tenancies

**About You**

You will:

- Instinctively work in a manner that aligns fully with Saha’s values; demonstrating energy and passion, along with a positive, can-do attitude in your daily contribution to transforming lives.
- Be a great communicator, building trusting and professional relationships.
- Be passionate about making a difference and thrive in a fast paced environment.
- Empower people to develop their skills, strengths and talents.
- Be comfortable dealing with difficult or complex situations and have a high level of resilience.
- Be committed to safeguarding and promoting the welfare of vulnerable adults, children and young people.
- Be able to participate in our 24 hour shift rota system (sleep-ins) and our on-call rota.

We really want you to be able to succeed in your work with Saha, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package.

This includes:

- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service (for permanent staff)
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career

**About Us**

A registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
- Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment._

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive


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