Staff Bank Coordinator

7 months ago

Truro, United Kingdom Kernow Health CIC Full time

**Job summary**

We are seeking maternity cover for a key role in our team. Working closely with GP Practices in Cornwall you will be providing county wide bank support. As part of a busy team, you will be responsible for the administration and day to day management of the staff bank, including onboarding, induction, training, and vacancy matching to provide temporary staffing as and when needed.

You must be a clear and effective communicator and able to work collaboratively with a range of people. You will mostly be externally facing, working with the GP Practices and the Bank staff to provide temporary staffing where it is needed. You will also work collaboratively with the internal team, to help job match, provide Locum support and identify and source training. This is a varied and challenging role, but also very rewarding.

**Main duties of the job**

We would expect you to have excellent organisational and communication skills and be able to multi -task and work to ever changing deadlines. You will be successful at building rapport and developing relationships and adapting to meet individual needs. There are also opportunities to be part of a range of projects groups, and recruitment and promotional events.

You will also manage the recruitment of Locums onto the bank and take part in various recruitment campaigns. Previous experience of recruitment or HR is desirable.

We are looking for an enthusiastic, innovative, and experienced coordinator to join our expanding, friendly team. If this is you, wed like to hear from you.

**About us**

Why work for us?

Kernow Health CIC is a local organisation, owned by General Practitioners, delivering a number of NHS contracts across Cornwall where profits are reinvested back into the company to support healthcare across Cornwall. Working with us, you will benefit from:

- A clear career framework with pathways for promotion and career development.
- Employee benefit programme through Vivup
- 6 weeks pro rata holiday entitlement (including bank holidays), with the ability to buy and sell annual leave.
- Being part of a local, agile and innovative team.
- Access to a great support network within a multi-professional team.
- Access to a company pension scheme, sickness, maternity and paternity pay.
- Access to training and continuous professional development through the Cornwall Training Hub

**Job description**

**Primary Duties and Responsibilities**
- To be the first point of contact to both Bank Staff employees, and practices, managing and responding to any queries relating to bank staff.
- To work closely with the Locum GP Ambassador to promote the Locum bank and the additional support provided.
- To communicate regularly with practices regarding available staff and shifts available to assist with the matching process.
- To work with the wider team to ensure provision of training and development opportunities.
- To oversee the Staff Bank digital platform to ensure shifts are being posted and booked and help match shifts if they remain vacant.
- To work collaboratively with the practices and the Bank Staff, following up requests, setting up new users, overcoming booking issues, and resolving unauthorised/queries time sheets
- To advise, guide and support Bank Staff through the recruitment process, clearly outlining the options and benefits of the routes to joining the bank.
- To liaise with the HR team to support the advertising, recruitment and onboarding of new bank staff.
- To ensure all pre-employment checks are valid and evidenced. Record professional registration status (i.e. GMC/NMC) to ensure individuals are registered with the appropriate body and undertake DBS checks as required.
- To communicate sensitive information with applicants regarding the process using tact and diplomacy.
- To oversee the onboarding process for new starters including arranging of work experience or relevant training as appropriate.
- To review all certification and check competency of individuals joining the Staff Bank
- To prepare and submit relevant HR paperwork for the Bank Staff, including changes to contracts, processing resignations and payroll documentation.
- To order and distribute uniform and scrubs to bank staff as appropriate.
- To monitor and review mandatory training and statutory training and ensure Bank Staff remain up to date.
- To be the point of contact for any payroll and timesheet queries, providing oversight of payment ensuring both electronic systems, timesheets and invoices are accurate and processed in a timely manner.
- To compile, monitor and review reports on Bank Staff usage and make recommendations for improvements.
- To raise concerns/problems with the digital platform provider to ensure the system is fully functional, accurate and accessible by Bank Staff and practices, resolve issues, and ensure continual improvement and development of the platform to meet the needs of the practices.
- To assist Bank Staff and Practice Managers in accessing

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