Senior Claims Adjuster

6 months ago


Leeds, United Kingdom QBE Full time

Primary Details

Time Type: Full time

Worker Type: Employee

You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K.
- The opportunity

The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise

You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K.

Your new role
- Act as a referral point to other members of the Claims team on specific tasks as appropriate
- Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required
- Support the implementation of the Claims strategy to enable delivery of overall business targets
- Deliver bespoke training to the Claims team
- Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with mínimal leakage
- Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies
- Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments
- Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate
- Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis
- Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims
- Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs
- Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business
- Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients
- Ensure that base premiums have been received before making Claim payments
- Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments
- Respond to internal and external stakeholder requests in accordance with service standards
- Support the Assistant Claims Manager or Team Leader in the production of Management Information reports
- Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions
- Reserve accurately to ensure that the Company’s liability is clear at all times
- Ensure accurate and timely update of the company’s systems as and when required

About you
- Extensive and relevant knowledge of Claims in Motor and/or Casualty
- Demonstrated experience in Casualty and/or Motor claims up to £500K
- Current knowledge of compliance, regulatory and statutory requirement
- Exceptional Investigative skills
- Solid Negotiation skills
- Excellent communication skills
- Effective presentation skills
- Relationship Management skills
- Able to produce MI and detailed reports at various levels

It would be advantageous to have the following skills:

- Excellent coaching and mentoring skills
- Good working knowledge of QBE systems
- London, Lloyd’s insurance
- Both Casualty and Motor claims experience

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

Some of the award’s QBE are proud to have won, been a final



  • Leeds, Leeds, United Kingdom Exchange Street Claims ltd Full time

    Job Description:We are seeking a skilled Claims Technician to join our team as a Desktop Commercial Property Adjuster. The ideal candidate will have experience handling Commercial Material Damage and Business Interruption losses, and will be able to provide exceptional customer service to our clients.Responsibilities:* Manage a portfolio of Commercial...

  • Claims Adjuster

    6 months ago


    Leeds, United Kingdom DWF Full time

    **Claims Adjuster - **Regional** **Main function of job**: Under supervision to be responsible for the claim handling, including investigation, evaluation and resolution of claims across a number of professional indemnity lines of business working closely with other team members in the claims team as well as collaborating with colleagues in the regulatory...

  • Cargo Claims Adjuster

    6 months ago


    Leeds, United Kingdom MB Group Full time

    MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Cargo Claims Adjuster**. In return, the **Cargo Claims Adjuster** can expect a competitive salary, company car or car allowance, attractive pension scheme, healthcare benefits, local discounts, career progression and support towards any role...

  • Claims Adjuster

    6 months ago


    Leeds, United Kingdom QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd’s and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We understand the importance of...


  • Leeds, Leeds, United Kingdom Acumen Claims Ltd Full time

    We are looking for an experienced Building Surveyor to cover the Leeds area for Acumen Claims Ltd. The ideal candidate will have a strong background in insurance and building claims. The role involves evaluating claim information, reviewing claim circumstances, and making policy liability decisions.Main Responsibilities:Evaluate all claim information...


  • Leeds, Leeds, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Claims Handler Job DescriptionWe are seeking an experienced Senior Claims Handler to join our client's team in Leeds. This role offers a competitive salary and the opportunity to work on complex commercial claims.### Key Responsibilities* Oversee and manage complex commercial claims, ensuring they are handled efficiently and effectively from start to...


  • Leeds, Leeds, United Kingdom Davies Group Full time

    Claims Handler Role OverviewDavies Group are seeking a skilled Claims Handler to join our Motor Claims team. As a key member of our team, you will provide exceptional customer service, managing a caseload of pre-litigated motor claims from inception to settlement.Key Responsibilities:• Proactively manage a caseload of motor claims, ensuring timely and...

  • Senior Claims Handler

    2 months ago


    Leeds, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Claims Handler - Leeds - Up to £35,000We are working with a well-established client who is looking for an experienced Senior Claims Handler to join their team in Leeds. This role offers a competitive salary of up to £35,000.Key Responsibilities:Oversee and manage complex commercial claims, ensuring they are handled efficiently and effectively from...

  • Senior Claims Handler

    2 months ago


    Leeds, United Kingdom CV-Library Full time

    Senior Claims Handler - Leeds - Up to £35,000 We are working with a well-established client who is looking for an experienced Senior Claims Handler to join their team in Leeds. This role offers a competitive salary of up to £35,000. Key Responsibilities: Oversee and manage complex commercial claims, ensuring they are handled efficiently and...

  • Senior Claims Handler

    4 weeks ago


    Leeds, United Kingdom Get Recruited (UK) Ltd Full time €35,000

    Senior Claims Handler - Leeds - Up to £35,000 We are working with a well-established client who is looking for an experienced Senior Claims Handler to join their team in Leeds. This role offers a competitive salary of up to £35,000. Key Responsibilities: Oversee and manage complex commercial claims, ensuring they are handled efficiently and...

  • Motor Claims Adjuster

    6 months ago


    Leeds, United Kingdom QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy The Opportunity To be part of a fast paced and innovative claims team within the Motor Damage Department, reviewing new and existing...


  • Leeds, United Kingdom QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process UK Casualty Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy - Job Description - The opportunity- The Claims team has been built to meet the evolving needs of our business and our...


  • Leeds, United Kingdom QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of...

  • Claims Adjuster

    6 months ago


    Leeds, United Kingdom QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy The opportunity Your new role - You will be in a team of around 10 people and work closely with team, the Senior Adjusters and your Team...


  • Leeds, United Kingdom Direct Line Group Full time

    **Property Claims Adjuster - Disaster, Recovery & Restoration**: **Leeds - Hybrid (2 days a week in the office)**: **Full Time, Permanent Position**: **Let’s be brilliant for our customers**: Join our Disaster, Recovery & Restoration (DR&R) team as a Property Claims Adjuster, where you'll leverage your expertise to deliver seamless DR&R solutions, shaping...


  • Leeds, United Kingdom CV-Library Full time

    Are you an experienced Senior Claims Consultant with an impressive background in claims and dispute resolution? Do you want to work for a UK Leading specialist in this field? Keep reading, this could be the opportunity for you! A specialist Commercial Management and Dispute Resolutions firm are looking to for an experienced Senior Claims Consultant for...


  • Leeds, United Kingdom Aldwych Consulting Full time

    Are you an experienced Senior Claims Consultant with an impressive background in claims and dispute resolution? Do you want to work for a UK Leading specialist in this field? Keep reading, this could be the opportunity for you! A specialist Commercial Management and Dispute Resolutions firm are looking to for an experienced Senior Claims Consultant for...


  • Leeds, United Kingdom QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Personal Injury Claims Adjuster - Motor Leeds/Hybrid The opportunity We are looking for a Personal Injury Claims adjuster to join our Motor PI team based in Leeds. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and...


  • Leeds, Leeds, United Kingdom Indesure Recruitment Full time

    Job Title: Loss Adjuster Position for Commercial Property ClaimsWe are seeking a professional and well-organised individual to join our commercial property team as a domestic loss adjuster. This exciting opportunity is based in Leeds and involves remote and field-based work, with a valid UK driving licence required.About the CompanyOur client is a global...


  • Leeds, United Kingdom Get-Recruited (UK) Ltd Full time €35,000

    Senior Claims Handler - Leeds - Up to £35,000 We are working with a well-established client who is looking for an experienced Senior Claims Handler to join their team in Leeds. This role offers a competitive salary of up to £35,000. Oversee and manage complex commercial claims, ensuring they are handled efficiently and effectively from start to...