Transport Administrator
3 weeks ago
This large commercial waste management and recycling company is looking for a Transport Admin with experience in customs clearance to join them for a permanent role in Ipswich.
You will be the heart of admin department with a diverse range of responsibilities to help the smooth running of the Transport and Admin operation.
**Responsibilities**
- Assessing and completing daily driver collection rounds using an Industry-based software system (full training will be provided)
- Customs clearance and filling out Annex forms
- Supporting the sales team in account management in the event of service queries or issues
- Call handling - liaising with customers and our internal Transport Department.
- Updating customer details on our CRM (Customer Relationship Management) system
- Liaising with our drivers by giving them operational and admin support
- Debriefing of transport office/drivers at the end of the working day if any challenges have been identified and support with swift resolutions
- Resolving service-related queries and invoice/charge queries on behalf of the customer with the support of the finance and sales team.
**Skills Required**:
- Customs clearance
- Ability to plan, organise and prioritise workload effectively.
- Experience in working to tight deadlines
- Good geographical knowledge of the local area
- Strong PC skills - knowledge of Microsoft Office Suite
- Minimum GCSE Grade 4 or above (or equivalent) in English and Maths.
**Desirable**
- Experience in the Transport /Logistics industry.
- Good geographical knowledge of the local area
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