Business Support Administrator

5 months ago


Walsall, United Kingdom Genie Cleaning Services Ltd Full time

**About us**:
Genie Cleaning Services Ltd has enjoyed continuous progressive growth in all its divisions. As a result, we now have an extensive and diverse customer base including education and commercial clients.

To help support with this growth we are seeking a business support administrator to assist our busy office and support the operations team.

**Key responsibilities as a Business Support Administrator include**:

- Providing support to the Operational Director.
- Reporting any business issues to the Directors as they arise.
- Compiling presentation packs for potential new clients
- Monitoring tender portals and new business opportunities on a regular basis
- The preparation of quotations and tender documentation for submission.
- Assisting the monthly payroll process
- Maintaining office databases.
- Scheduling appointments and meetings.
- Assist with clerical duties.
- Utilise computerised systems and software to complete tasks efficiently.
- Assist the Operational Team with new contract implementation and mobilisation.
- Implement and monitor systems and procedures and ensure effective operations.
- Providing administrative support to the Directors as needed providing monthly reports.
- Ensure compliance with contractual obligations.
- Reporting internally and to clients, maintaining client relationships.
- Review audits and KPIs and create monthly SLA reports
- Monitor site spending budgets
- May occasionally be required to attend site visits to support the Operational Team.

**What we are looking for**:

- Excellent communication skills, both verbally and written at all levels.
- Strong organisational, numerical, and administrative skills in a fast-paced environment.
- Attention to detail
- Excellent IT literacy skills, in particular Microsoft Word and Excel.
- Can demonstrate strong leadership skills with the ability to motivate and engage a team.
- Have a flexible, proactive approach to work with a ‘can-do’ attitude.
- The ability to prioritise and manage several tasks simultaneously

**What we can offer you**:

- Opportunity to grow and develop with us through personal development.
- Company Pension.
- Free Parking
- 20 days holiday a year plus statutory bank holidays

**Salary**: £26,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Walsall (preferred)

Work Location: In person



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