Current jobs related to 2nd Line Support - Nottingham - Digital Waffle

  • Risk Officer

    4 months ago

    Nottingham, United Kingdom Ikano Bank Full time

    **Full Time, Permanent** The Risk Officer role is held by an independent senior manager with distinct responsibility for the UK risk management function. The role is a vital part of the wider 2nd line independent function to ensure that the UK Branch of the Bank is compliant and that risk is sufficiently mitigated, including ensuring that the current and...

  • Risk Officer

    4 months ago

    Nottingham, United Kingdom Ikano Bank AB (publ), UK Branch Full time

    **Full Time, Permanent** The Risk Officer role is held by an independent senior manager with distinct responsibility for the UK risk management function. The role is a vital part of the wider 2nd line independent function to ensure that the UK Branch of the Bank is compliant and that risk is sufficiently mitigated, including ensuring that the current and...

  • It Support Engineer

    2 days ago

    Nottingham, United Kingdom CV-Library Full time

    We’re Hiring: IT Support Engineer (1st & 2nd Line Support) Are you an IT Support professional looking to take the next step in your career? Our client, a leader in their field, is looking for a 1st & 2nd Line IT Support Engineer to join their team. This is a great opportunity to provide hands-on technical support across the business, helping maintain...

  • It Support Engineer

    2 days ago

    Nottingham, United Kingdom EMBS Engineering Full time

    We’re Hiring: IT Support Engineer (1st & 2nd Line Support)Are you an IT Support professional looking to take the next step in your career? Our client, a leader in their field, is looking for a 1st & 2nd Line IT Support Engineer to join their team. This is a great opportunity to provide hands-on technical support across the business, helping maintain smooth...

  • Technical Support Specialist

    7 days ago

    Nottingham, Nottingham, United Kingdom In Technology Group Limited Full time

    2nd Line Support EngineerRole: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing TrainingWe are seeking a highly skilled and personable 2nd Line Support Engineer to join our team in Nottingham. As a key member of our team, you will be responsible for providing technical support and troubleshooting for our clients.Key...

  • Technical Support Specialist

    7 days ago

    Nottingham, Nottingham, United Kingdom In Technology Group Limited Full time

    2nd Line Support EngineerRole: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing TrainingWe are seeking a highly skilled and personable 2nd Line Support Engineer to join our team in Nottingham. As a key member of our team, you will be responsible for providing technical support and troubleshooting for our clients.Key...

  • IT Support Manager

    1 week ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support Engineer (2nd Line) At Careers Plus, we're committed to delivering exceptional IT support and solutions to our clients. As a dynamic and forward-thinking technology company, we're seeking a skilled and experienced Lead IT Support Engineer to join our team. As the Lead IT Support Engineer, you'll play a critical role in our IT...

  • IT Support Manager

    1 week ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support Engineer (2nd Line) At Careers Plus, we're committed to delivering exceptional IT support and solutions to our clients. As a dynamic and forward-thinking technology company, we're seeking a skilled and experienced Lead IT Support Engineer to join our team. As the Lead IT Support Engineer, you'll play a critical role in our IT...

  • IT Support Manager

    1 week ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support Engineer (2nd Line) At Careers Plus, we're committed to delivering exceptional IT support and solutions to our clients. We're seeking a skilled and experienced Lead IT Support Engineer to join our team. As the Lead IT Support Engineer, you'll play a critical role in our IT support team, acting as the go-to expert for 2nd line...

  • IT Support Manager

    1 week ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support Engineer (2nd Line) At Careers Plus, we're committed to delivering exceptional IT support and solutions to our clients. We're seeking a skilled and experienced Lead IT Support Engineer to join our team. As the Lead IT Support Engineer, you'll play a critical role in our IT support team, acting as the go-to expert for 2nd line...

  • IT Support Team Lead

    4 days ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support Engineer (2nd Line)Careers Plus is seeking a skilled and experienced Lead IT Support Engineer to join our dynamic and forward-thinking technology company. As a key member of our IT support team, you will play a critical role in providing top-tier IT support and solutions to our diverse client base.Key Responsibilities:2nd Line...

  • IT Support Team Lead

    4 days ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support Engineer (2nd Line)Careers Plus is seeking a skilled and experienced Lead IT Support Engineer to join our dynamic and forward-thinking technology company. As a key member of our IT support team, you will play a critical role in providing top-tier IT support and solutions to our diverse client base.Key Responsibilities:2nd Line...

  • Technical Support Specialist

    1 week ago

    Nottingham, Nottingham, United Kingdom In Technology Group Limited Full time

    2nd Line Support EngineerRole: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing TrainingWe are seeking a highly skilled and personable 2nd Line Support Engineer to join our ever-growing team in Nottingham. As a 2nd Line Support Engineer, you will be responsible for providing technical support to our clients, resolving...

  • Technical Support Specialist

    1 week ago

    Nottingham, Nottingham, United Kingdom In Technology Group Limited Full time

    2nd Line Support EngineerRole: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing TrainingWe are seeking a highly skilled and personable 2nd Line Support Engineer to join our ever-growing team in Nottingham. As a 2nd Line Support Engineer, you will be responsible for providing technical support to our clients, resolving...

  • Network Support Technician

    3 weeks ago

    Nottingham, Nottingham, United Kingdom In Technology Group Limited Full time

    Job DescriptionRole: 2nd Line Support EngineerLocation: NottinghamSalary: £28,000 - £35,000 + Comprehensive TrainingAbout the Company: In Technology Group Limited is a leading IT recruitment company that specializes in placing top talent in the industry.About the Job: We are seeking a highly skilled and experienced 2nd Line Support Engineer to join our...

  • IT Support Engineer Lead

    5 days ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support EngineerWe are seeking a skilled and experienced Lead IT Support Engineer to join our team at Careers Plus.The successful candidate will play a critical role in our IT support team, acting as the go-to expert for 2nd line technical issues while also leading client interactions.Key Responsibilities:2nd Line Support: Provide...

  • IT Support Engineer Lead

    5 days ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support EngineerWe are seeking a skilled and experienced Lead IT Support Engineer to join our team at Careers Plus.The successful candidate will play a critical role in our IT support team, acting as the go-to expert for 2nd line technical issues while also leading client interactions.Key Responsibilities:2nd Line Support: Provide...

  • Senior IT Support Engineer

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job DescriptionJob Title: Lead IT Support Engineer (2nd Line)About Us: Careers Plus is a dynamic and forward-thinking technology company, dedicated to providing top-tier IT support and solutions to our diverse client base. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work environment.Job Summary: We...

  • IT Support Engineer Lead

    3 days ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support EngineerCareers Plus is seeking a skilled and experienced Lead IT Support Engineer to join our team. As a key member of our IT support team, you will play a critical role in providing expert-level support for complex IT issues, including troubleshooting, diagnostics, and resolution across a variety of technologies.Key...

  • IT Support Engineer Lead

    2 days ago

    Nottingham, Nottingham, United Kingdom Careers Plus Full time

    Job Title: Lead IT Support EngineerCareers Plus is seeking a skilled and experienced Lead IT Support Engineer to join our team. As a key member of our IT support team, you will play a critical role in providing expert-level support for complex IT issues, including troubleshooting, diagnostics, and resolution across a variety of technologies.Key...

2nd Line Support

3 months ago

Nottingham, United Kingdom Digital Waffle Full time

**2nd Line Support (Contract)**:
**Job details**:

- Posted 08 March 2024
- Salary £150 - £200 per day
- LocationNottingham
- Job type Contract
- Discipline Infrastructure
- ReferenceZJ-65-10
- Contact NameZak Jones

**Job description**:
**Job Title: 2nd Line Support Engineer (Contract)**
**Day Rate: £150-£200 per day DOE**
**Location: Nottingham, UK (Hybrid)**
**Contract Length: 3 months (most likely extended)**

**Position Overview**:
We are seeking a talented and dedicated 2nd Line Support Engineer to join the team on a contract basis. As a crucial member of the support team, you will play a key role in providing technical assistance and resolving complex issues. This position offers an excellent opportunity to showcase your expertise in the Microsoft tech stack while working in a dynamic and collaborative environment.

**Responsibilities**:

- Provide 2nd line technical support to clients, resolving issues efficiently and effectively.
- Troubleshoot and diagnose hardware, software, and network problems using a variety of tools and techniques.
- Act as a point of escalation for 1st line support technicians, providing guidance and assistance as needed.
- Collaborate with internal teams to identify and implement solutions to recurring issues.
- Document support processes, procedures, and resolutions for future reference.
- Ensure adherence to service level agreements (SLAs) and deliver exceptional customer service at all times.

**Requirements**:

- Proven experience in a 2nd line support role, preferably in a managed services environment.
- Strong technical proficiency in the Microsoft tech stack, including Windows Server, Active Directory, Exchange, Office 365, Azure, VMWare and general networking.
- Excellent troubleshooting and problem-solving skills with a keen attention to detail.
- Solid understanding of networking principles and protocols.
- Effective communication skills with the ability to convey technical information clearly and concisely.
- ITIL certification or relevant experience preferred.
- Ability to work independently and collaboratively in a fast-paced environment.

**How to Apply**: