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Infrastructure Team Lead

4 months ago

StokeonTrent, United Kingdom Symmetric Recruitment LTD Full time

**Infrastructure Team Lead**

**Excellent opportunity with a company that supports ongoing personal development and accreditations**

You will be responsible for leading a team of infrastructure engineers and ensuring the seamless operation and maintenance of our critical IT systems, networks and oversee the deployment of projects builds working alongside the service operations lead andproject team.

**Responsibilities**:

- Lead and manage a team of infrastructure engineers to design, deploy, and maintain the organisation's IT infrastructure.
- Ensure that all IT systems and networks are running efficiently, securely, and reliably.
- Collaborate with project managers and other stakeholders to ensure successful deployment of projects on time and within budget.
- Plan and coordinate deployment activities, including identifying and resolving potential roadblocks, and ensuring all necessary resources are in place.
- Manage project builds, ensuring that all necessary components are integrated and tested before deployment.
- Communicate project status and progress to key stakeholders, including senior management and clients.
- Ensure that deployment processes and procedures are documented and followed, and that necessary documentation is up to date.
- Continuously monitor and evaluate the deployment process, identifying areas for improvement and implementing changes as necessary.
- Manage the resolution of deployment-related issues, escalating as needed to ensure timely resolution.
- Collaborate with other departments to identify and resolve infrastructure-related issues.
- Stay up to date with industry trends and emerging technologies and evaluate their potential impact on the organization's infrastructure.
- Mentor and coach team members to enhance their technical and professional skills.
- Provide technical leadership and guidance to the infrastructure team.
- Ensure compliance with company policies, standards, and regulations related to IT infrastructure.
- Working with Engineering and Architects to develop solutions and ensure smooth transition in Build and Deploy
- Tracking of deliver risks and working with Senior management and stakeholders to set priorities.

**Skills and Experienc**e

Bachelor's degree in computer science, engineering, or a related field or comparable apprenticeship award. Or clear career progression working through levels of responsibility and maturity.

5+ years of experience leading engineering/deployment teams, including experience with project builds.

Experience working in a fast-paced, deadline-driven environment.

Experience working with agile methodologies and project management/Service management tools such as JIRA.

Knowledge of infrastructure technologies, including but not limited to:
Networking, firewalls, routing, and switches

Virtualization (VMware, Hyper-V)

Cloud computing (AWS, Azure)

Storage (SAN, NAS)

Operating systems (Windows, Linux)

Secure communication - appreciation of deployment and management of Cryptographic devices

ITIL, and other best practices in IT infrastructure management & service management.

**Qualities**

Excellent leadership and team management skills, with the ability to lead and motivate a team.

Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical stakeholders.

Strong problem-solving and critical thinking skills, with the ability to quickly identify and resolve issues.

**Business skills**

Demonstrates leadership in operational management.

Analyses requirements and advises on scope and options for continual operational improvement.

Assesses and evaluates risk.

Takes all requirements into account when making proposals.

Shares own knowledge and experience and encourages learning and growth.

Understands and evaluates the organizational impact of modern technologies and digital services.

Creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder.

Clearly demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings, articulating complex ideas to broad audiences.

Learning and professional development — takes initiative to advance own skills and identify and manage development opportunities in area of responsibility.

Security, privacy and ethics — proactively contributes to the implementation of appropriate working practices and culture.