Outlet Client Advisor
2 weeks ago
**Moncler** is currently looking for Full-time Client Advisors to join our team at **Bicester Village**.
Our Client Advisors, with impeccable presentation and a natural elegance, will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.
The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.
**Responsibilities and tasks**:
- Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
- Achieves excellent selling performances and results;
- Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
- Actively cooperates during preparation and execution of inventories;
- Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.
**Requirements**:
- Previous experience in sales roles;
- Experience in structured luxury fashion/retail companies is a plus;
- Previous international experience both in professional and non-professional contexts;
- Passion for retail, client service and the luxury fashion industry;
- Excellent understanding of the luxury sector and product sensitivity;
- Strong communication skills;
- Willingness to evolve in the organization, willingness to relocate is a plus;
- Fluency & sophistication in English another language is a plus;
- Digitally aware and open to new ways of working;
- Ability to work in a fast-paced, changing environment
Schedule:
- Weekend availability
Work Location: One location
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