Office Administrator

3 weeks ago

Plymouth, United Kingdom Business Success HR Ltd. Full time

Business Success SW Ltd is looking for a part time Office Administrator to work in a fast-growing Plymouth based Security Company. This position will suit someone who can work 3 days a week.

**Workbase**:Company Office, Plympton

**Responsible to**: Company Directors and Managers

**Functional links with**:

- Colleagues
- Clients
- Suppliers
**Duties and Responsibilities**.

The duties and responsibilities of this post are:
1.To answer the telephone in an appropriate and timely manner, take messages and transfer calls as necessary. To meet and greet visitors to the office ina courteous and professional manner.

2. To respond to incoming calls from existing and new customers ensuring security of customer information, progressing calls accordingly with the appropriate action.

3. To make outgoing calls in order of priority and urgency to customers, suppliers and engineers.

4. To organise the preventative maintenance programme in line with the SSAIB standards. This includes booking annual maintenances and processing these maintenances on completion.

5. To ensure that all work is completed to a high standard of accuracy within reasonable timeframes, as required and with due diligence and attention to detail.

6. To oversee the daily schedules of the engineers, ensure this is organised in a timely manner and accurate information is communicated.

7. To follow up required equipment requests and to obtain equipment quotes and orders from suppliers.

8. To ensure all documentation is stored accurately and in a timely manner.

10. To provide administrative assistance to Directors as and when required.

11. To ensure the office and personal workstation is kept tidy at all times, creating a pleasant working and visiting environment.

12. To ensure that office procedures and policies are understood and followed and that client confidentiality is maintained.

13. To handle customer complaints in a calm, non-confrontational and courteous manner. To take responsibility for ensuring that the proprietor of the business is promptly informed and any agreed follow-up actions taken.

14. To undertake such other duties as may be required within the general scope of the job and office environment.

15. To utilise Xero to produce invoices, send statements and to chase debtors. Be competent in utilising the software to keep up to date records as required within the accounts package

16. To take card payments via sage pay and to complete accurate records for book keeping purposes.

We look forward to hearing from you.

**Job Types**: Part-time, Permanent

**Salary**: From £9.50 per hour

Additional pay:

- Performance bonus

**Benefits**:

- On-site parking
Schedule:

- Monday to Friday
**Experience**:

- Administration: 1 year (preferred)
Reference ID: A&M OA

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