Business Support Officer

3 weeks ago


Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

Business Support Officer, Band 3, two years fixed term,

Covering both Swanswell Point and Tile Hill Health Centre, Coventry

Base TBC

Working hours are 37.5 hours per week, Monday to Friday 9am to 5pm.

We are seeking an organised, self-motivated and enthusiastic individual with a positive outlook to provide effective administrative and information support to Clinical Team Managers on a daily basis.

Please note many Trust interviews are currently taking place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The post holder will need to work on own initiative, with the ability to prioritise and manage competing demands, confident in problem solving and making informed decisions, attention to detail and effectively recording accurate data in a timely manner is a key requisite of this post.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to
children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some
of our specialist services, we see on average around 5,000 patients every day.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The post will be varied and include, diary management, organise and coordinate routine/urgent meetings, room bookings, minute taking, managing the recruitment process via TRAC, organising and recording supervision/PDR meetings and updating ESR, maintaining e-roster with annual leave requests, sickness reporting etc.

Applicants will need to be computer literate in the use of Microsoft word/outlook and experienced in using Excel spreadsheets will also be an advantage. Being able to demonstrate proficient use of TRAC and ESR/e-roster systems will be beneficial, but not essential as training will be provided.

Although the Business Support Officer post will be part of the overall admin team with base to be confirmed within the Locality, they will have limited patient access and dedicated to the requirements of the Clinical Team Managers on a day-to-day basis, but line managed by the Admin Team Co-ordinator, who will provide training, supervision and appraisal reviews.

This role requires you to help improve the efficiency and effectiveness of clinical services and we are looking for individuals with a positive approach to change and supportive of service improvements.



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