Customer Service Assistant
5 months ago
Customer Service Assistant.
Job hours:
**Friday: 4pm - 10.30pm**
**Saturday: 4pm - 10.30pm**
**Must be able to commit to these hours**
Full training and uniform provided
Ideally local to Surbiton area
Hourly pay discussed depending on age and experience
Weekly pay
**Duties**:
- Provide exceptional customer service by taking phone orders, card payments and in person orders
- Using delivery platforms to give orders and send orders on time.
- Assist customers with inquiries, concerns, and requests
- Handle and resolve customer complaints in a professional and timely manner
- Upsell products or services to customers when appropriate.
**Experience**:
- Previous experience in a customer service role preferred
- Excellent phone etiquette and communication skills
- Fluent in English, both written and verbal
- Ability to analyze customer needs and provide appropriate solutions
At our company, we value our customers and strive to provide the best possible service. As a Customer Service Assistant, you will play a vital role in ensuring customer satisfaction and maintaining positive relationships. We offer competitive pay, a supportive work environment, and opportunities for growth within the company.
**Job Type**: Part-time
Expected hours: 5 - 10 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Surbiton, Greater London (required)
Ability to Relocate:
- Surbiton, Greater London: Relocate before starting work (preferred)
Work Location: In person
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